Exceptional

Good

Liked: The bed was comfortable and the pillows were great. The floors throughout and bathroom were very clean and the air conditioner/heater worked excellent. Coffee was good. It was an odd shaped room but it was quiet and we got a good night's sleep.
Disliked: The couch in our room needs replacing. It was extremely uncomfortable, no integrity left in the cushions and it looked very used. The breakfast was so-so, no cranberry juice and it looks like that is a permanent sticker.

It was short. We checked...

Disliked: Loud upstairs neighbors. It was our wedding night, I thought I put that in under a note. I just did not like calling the front desk in the morning to tell the family to be quiet. I gave it an hour before I called.

Very good

Liked: Clean
Disliked: Breakfast

Decent place to stay with...

Liked: The beds were very comfortable and the room was spacious and had a nice large flat screen TV. The hotel was also quiet and was easy to sleep in.
Disliked: Refrigerator in our room never stopped running no matter what the dial was set to. This froze our food and drinks and turned our coffee creamer into slush. I didn’t know one of the carbonated drinks were froze n and when my wife opened it up while driving, it exploded all over her and the steering wheel. When I brought it up to the front desk clerk at checkout, he apologized multiple times, but said he couldn’t authorize a price adjustment. Said I needed to call his manager after he got in. Spoke to the manager, told him the story, said he needed 24-hours to investigate and I should call back. I called the next day and Manager basically called me a liar by saying there was nothing wrong with it. I explained to him again that the coldness dial didn’t work and it just kept running. He claimed he checked that out too and said it works and he couldn’t do anything for me in the way of an adjustment or refund. He sounded like he didn’t give a damn.

Exceptional

Very good

10

Very good