I was expecting the room to be more updated. There were live ladybugs crawling on the ceiling near the window. The inside window seal was filled with dead bugs and when one of my kids was looking for a live bug to kill that disappeared off the window seal. They looked with their phone flash light under the air unit where they saw many more dead bugs. Then of course they felt uncomfortable to sleep when they seen all these bugs. The water pressure in the shower was horrible and breakfast was the worst we had yet. The gravy was like water and the sausage tasted like dried up hamburger patties. Was not pleased at all. Staff was friendly.

Liked: Location.
Disliked: There was an infestation of dead bugs on the inside window seal and under the air unit. A few living bugs as well. Shower pressure was not good at all. Breakfast was horrible. Gravy was like water. Sausage patty tastes like hamburger patties.

We had a great stay - we were down for a concert, but would stay there again if we decided to visit Charlotte again!

Liked: Good environment; nice staff.
Disliked: Toliet had some issues and the bathroom light. Nothing serious.

Pleasant

Superb

Customer service is great, the...

Liked: Workers are the sweetest people, breakfast was great, location is great.
Disliked: Laundry lady’s need better eyes as there were old chips left in cabinets, one bedspread was ripped, carpet was coming up from the hall into the bathroom, curtains have holes all in them as well as sheer curtains are ripped. And very noisy people outside wondering around

Very good

Pleasant

Superb

Liked: The room was big and spacious.. Bed was very comfortable. Staff was friendly and kind
Disliked: Pillows were a little small for my like. Also, I didn't like they deactivated my keys very early on the checkout morning; I went out to workout at 6am and when came back to the room, my keys were not working. I have to say that staff on front desk was very friendly and apologized for the inconvenience and provided me with new keys.

It was disappointing!

Liked: The building is well located, great area for eating and leisure.
Disliked: Everything was very poorly maintained, it didn't seem clean to me and I found several cockroaches in the room. One of them was walking on my wife's leg when I saw her.

Okay

Liked: That I had a place to sleep.
Disliked: No working microwaves, dirty tubs.

Superb