Comfort Suites Concord Mills, Concord

I was expecting the room to be more updated. There were live ladybugs crawling on the ceiling near the window. The inside window seal was filled with dead bugs and when one of my kids was looking for a live bug to kill that disappeared off the window seal. They looked with their phone flash light under the air unit where they saw many more dead bugs. Then of course they felt uncomfortable to sleep when they seen all these bugs. The water pressure in the shower was horrible and breakfast was the worst we had yet. The gravy was like water and the sausage tasted like dried up hamburger patties. Was not pleased at all. Staff was friendly.

Liked: Location.
Disliked: There was an infestation of dead bugs on the inside window seal and under the air unit. A few living bugs as well. Shower pressure was not good at all. Breakfast was horrible. Gravy was like water. Sausage patty tastes like hamburger patties.

We had a great stay - we were down for a concert, but would stay there again if we decided to visit Charlotte again!

Liked: Good environment; nice staff.
Disliked: Toliet had some issues and the bathroom light. Nothing serious.

Yuk

Liked: Breakfast was ok
Disliked: The place was outdated and trashy, looking

Exceptional

Liked: It was great

Irritating

Disliked: Power went out and did not get to enjoy the amenities such as breakfast and the swimming pool could not shower also

I was very pleased and...

Liked: Everything was great no problems at all.

Very good

It was a roof over...

Liked: Staff was friendly, location was good.
Disliked: Room had roaches, property needs updating. Pool was freezing for the first few days, then heater was repaired days later. Pool furniture was very flimsy and unsafe. Breakfast was the exact same everyday!

Very good

Great location but won’t sty...

Liked: Location. Staff extremely friendly
Disliked: The first room had an overwhelming weed smell, the staff changed no questions asked. The room keys never worked the second day. The carpet was nasty and just worn out. I feel like it needs to be updated, a lot of

Economical

Liked: Decent room and fair price
Disliked: Pool was not heated

Comfy beds, small updates needed

Liked: The gentleman who checked me in was very courteous and fast. I would consider staying here again. The location is Great!!
Disliked: My microwave did not work properly and I did let the front desk clerk know when checking out. The sink faucet fixture in the bathroom was shaky and not secured very well. The toilet seat was also wobbly. I didn't complain to the staff about it because these are minor items but just small details that detracted a little bit from my stay.