Very nice

Liked: Very clean and well maintained

Superb

Liked: As cleaning and room was good
Disliked: Breakfast was not good as they charge the price

I prefer staying a Drury...

Liked: layout of the room, and the size.
Disliked: please add a dispenser for body wash in the shower instead of bar soap. Add biscuits and potatoes to breakfast .

while the location is convenient,...

Liked: I recently stayed at your hotel in Byron with my spouse and small children. While there were a few positives, there were also significant issues that need to be addressed, as they raise serious concerns about cleanliness and security.What I liked about the stay:The location was very convenient, with food places nearby, which made it easy to find dining options.
Disliked: What I didn’t like and found concerning:Cleanliness: When we opened the couch bed in our room, we discovered a bottle of alcohol on the floor in plain sight. This indicates the room had not been properly cleaned before our arrival. If the cleaning had been thorough, this would never have been overlooked. Considering I was traveling with small children, this was highly concerning. Children, especially young ones, are naturally curious, and the presence of an unknown bottle could have led to a dangerous situation. This kind of negligence is unacceptable and warrants accountability.Security Breach: During our stay, my mother-in-law and her husband visited. Without my knowledge or consent, they were given a key to our room simply by providing my nickname and last name. The front desk staff did not notify or confirm with me before issuing the key. Thankfully, it was family, but this situation could have gone disastrously wrong under different circumstances.What if I had been staying at the hotel for safety reasons, trying to escape a domestic violence situation or an abuser?What if someone had ill intentions?The lack of protocol and disregard for guest security is deeply disturbing. A hotel should be a safe space for guests, and such a blatant security lapse cannot be overlooked.Noise Complaint Miscommunication: Late at night (around 9 or 10 PM), we received a call saying our kids were being too loud. However, my children were already asleep at the time, and we also heard the noises. We ignored it, understanding the nature of staying in a hotel, but it felt inappropriate given the circumstances. What was frustrating is how prompt the call about the noise was, yet there was no communication or verification when someone was granted a key to enter our room earlier.In summary, while the location is convenient, the lack of proper room cleaning, the failure to follow basic security protocols, and misaligned priorities in addressing guest concerns make this experienc

Good for the price

Liked: Location was great rooms were nice
Disliked: You can hear the upstairs neighbor walking and stomping

Probably would not stay there...

Liked: Breakfast was good
Disliked: Shower drained too slow. Furniture in room was dirty.

Great location and great value!

Liked: The property was exceptionally clean. Room was a great size for the cost. The breakfast was okay for a free breakfast but if looking for something more there is a Waffle House across the street!

Good

They refused to honor the...