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AustraliaComfort Suites Beaumont I-10 Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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| 7.9 miles from Beaumont centre |
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Robin Mon, 31 March 2025
Checking in and out was...
Liked: The location of the hotel, cleanliness of the room, friendliness of staff, size and comfort of the room, breakfast, pool, workout room, and complimentary cookies.
Disliked: I didn't have any dislikes.
Rivera Mon, 31 March 2025
Exceptional
Liked: Loved everything. Great service and accomodations.
Breanna Mon, 31 March 2025
Disappointing
Liked: Stayed here for one night, was traveling to San Antonio. The lady at the front desk was on some type of drug. The bathroom had mold and cracks in the bathtub and sink. The only good thing was the breakfast.
Farnworth Fri, 21 March 2025
Staff was very rude
Liked: Clean
Disliked: The receptionist was rude and not very personable
Samantha Thu, 20 March 2025
Definitely do not recommend
Liked: Nothing
Disliked: The staff was rude and told me I could extend my check out time. Then afterwards I had about 4 different people knocking on my door asking me to leave saying they do not offer extensions. I had several small children with me so getting everyone out in a rush was complicated. There was a piece of glass broken from appeared to be some sort of clear pipe on the room floor. The ceilings had mold on them.
George Sat, 15 March 2025
Good
Rae Thu, 6 March 2025
It was good for the...
Liked: The property was clean and spacious.
Disliked: We were given a disability room, which we did not request. The room was made for disability services and we could not use the shower.
Potter Wed, 5 March 2025
Exceptional
Liked: Kids absolutely loved the pool and spa. It will be a great place to stay for future pool and relaxation times.
Woodard Wed, 26 February 2025
Exceptional
Treasure Mon, 17 February 2025
Rude staff and roaches
Liked: The absolute only thing i liked about the property was the comfortable soft bed and the nice housekeeping lady.
Disliked: Never again will I stay at the hotel this was by far one of the worst hotel experiences I’ve ever had in Beaumont tx . They have Two very rude staff members that were there my first night , one of them was trying to dismiss my card option after she told me that they didn’t have tap , then I needed help with connecting my game to the WiFi and she all she did was say oh I have no idea how to do that and rushed me off the phone then I got some drinks from the shop and she mumbled something and gave me a price which was 4 dollars An hour later I went back down stairs got the same 2 drinks and her other rude co worker who was watching a movie very loudly at the desk as I was waiting for her to check me out charged me 6 dollars sooooo how’d the price change in 1 hour , she also had a I don’t wanna be here attitude with my bf but enough about the staff lets get in the room , as I was watching a movie started to see something crawl on the tv screen got up and it was baby roaches crawling on the tv and crawled on my gaming system then my bf saw and killed 3 baby roaches by the bed stand so it was a total of five roaches in my room and all through the night I heard scratching in the closet like maybe it was a mouse around, and on top of all this I go to sleep early my room was right in front of the pool area it was veryy loud between 8-10 pm , breakfast was very nasty eggs were wet and salty meat was like mystery meat , overall I give it a 3 out of 10 I was only given a partial refund for the roaches in my room which sucks because that very nasty and I didn’t pay 289.90 for a roach infested hotel but it is what it is , 3 outta 10 don’t recommend
