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Comfort Suites At Rivergate Mall eef - (888) 608-6346
Comfort Suites At Rivergate Mall, 621 Rivergate Parkway, Goodlettsville, TN -(888) 608-6346
Area: Goodlettsville
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BOOK ONLINE OR CALL - (888) 608-6346
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (578 Ratings)
1.5 miles from Goodlettsville centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
At Comfort Suites At Rivergate Mall exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff smoking is restricted exclusively to assigned zones. At Comfort Suites At Rivergate Mall each day commences with a scrumptious breakfast offered at no additional cost. At Comfort Suites At Rivergate Mall experience the ease of having groceries brought straight to your accommodation through their efficient service.At Comfort Suites At Rivergate Mall guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Comfort Suites At Rivergate Mall a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` gift/souvenir shop
` Sofa
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Spa services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Outdoor recreational features
` Cleaning products available

Comfort Suites At Rivergate Mall Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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2

Disappointing - 2.0 out of 5

Keith, New Orleans, visiting Carl Black Chevy Woods Amphitheater Tue, 10 October 2017

Not pleased.

Liked: Decent location.
Disliked: Room was not cleaned during our stay. Room had visible mold in restroom and smelled very moldy.

3

Pleasant - 3.0 out of 5

Roberta Wed, 30 October 2024

ok for the stay

Liked: breakfast , clean safety in the hotel and area food near by
Disliked: rooms are some what old and smelly pool light not working wasn't able to go swimming after I paid good $$$

5

Exceptional - 5.0 out of 5

Robert Mon, 21 October 2024

Exceptional

1

Poor - 1.0 out of 5

Sara Wed, 16 October 2024

Worst stay ever

Liked: The breakfast was good. The lady working the breakfast station did a really good job keeping up with demand.
Disliked: When we arrived, we got our bathing suits on to go to the pool. When we get to the pool area, the door is locked & the lights are off. The lady at the front desk closed the pool right after we checked in. When I asked, she said she just closed it. I asked when does the pool close, & she said around 6-6:30pm. My kids were heartbroken. I told her the only reason we booked this hotel was for the indoor pool. She told us it would open up at 7am. My husband went down later to ask if she would open the pool, because the sign says it is open until 10pm, but she would not. She said something about the weather, but it is an indoor pool. She told him the pool closes at 5:30 this time. We thought we'd stick it out & just let the kids swim in the morning after breakfast. When we did, the water was freezing. It may be an indoor pool, but it's not heated. The pool situation really ruined the whole trip. I'm still confused why the lady at the front desk closed the pool after we arrived & gave us arbitrary closing times when there are multiple signs saying it closes at 10pm.

0.5

Poor - 0.5 out of 5

Miriam Tue, 15 October 2024

The 1st room was filthy,...

Disliked: The 1st room was filthy, 2nd room was no better and finally got refunded and went to another hotel. Waited on front desk staff for awhile to show up. Bad service and very unclean.

0.5

Poor - 0.5 out of 5

Sheena Thu, 10 October 2024

Waste of money

Liked: Leaving
Disliked: Room smelled musty and moldy. Dusty,Dirty ,stained bedding. Sleeper sofa filthy. Stains on walls and ceilings. Went to turn on the AC and adjust the temperature and the front of the unit fell off. Deadbolt on the door was broken . Mold on the bathroom door. Pool closed . Not easy to get in and out of .Overall, disgusting and way overpriced. We checked out early.

0.5

Poor - 0.5 out of 5

Chantrelle Mon, 7 October 2024

Terrible, will never stay again....

Liked: The location is great it’s located by all the food place and convenient stores however
Disliked: A huge mice was in my room, there were also roaches, stains on linen, not clean at all. Dust and trash under the bed. Notified the facility managers only for them to tell me to check out. After a fuss I finally got a refund. Highly would not recommend. Breakfast was terrible everything was watery. I still can’t get over the fact that my husband and I had to fight off a mouse.

4

Very Good - 4.0 out of 5

Patrick Mon, 7 October 2024

Very good

2.5

Fair - 2.5 out of 5

Heather Thu, 3 October 2024

Go elsewhere!

Liked: The staff was friendly.
Disliked: Website is VERY MISLEADING! After traveling 9+ hours with 2 kids, we wanted to relax in the hot tub. Your website clearly had a hot tub picture. Upon arrival, front desk said it’s no longer there—after we already paid. Had we not paid, we would have left and stayed at another hotel. The pop/candy WAY TO EXPENSIVE!! The hideaway bed—NO BEDDING!Spiders crawling in sink.

5

Exceptional - 5.0 out of 5

Pruitte Thu, 3 October 2024

Exceptional

1.5

Poor - 1.5 out of 5

Rodger Sun, 29 September 2024

Poor

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Comfort Suites At Rivergate Mall 621 Rivergate Parkway, Goodlettsville, TN