Comfort Suites Alpharetta/Roswell - Atlanta Area, Roswell

Exceptional

Pleasant

Liked: breakfast was good
Disliked: The bathroom fan was really noisy. There was something sticky on the elevator floor. My wife rode the elevator with someone who said it was like that for a few days. I used the phone which looked like it hadn't been cleaned in along time.

Very good

Met expectations I had for...

Liked: Liked dog accessible. Staff friendly.
Disliked: Cleanliness was lacking. Mattress has a dark red stain. Cobwebs on the windows in dining area.

Exceptional

Liked: The employee were very nice
Disliked: Everything

Bad

Liked: I liked how close it was to the ameris bank amphitheater.
Disliked: The bathroom was dirty, the sheets and pillows had stains on them. The pullout couch didn't even have a mattress in it and when we opened it the amount of crumbs that came out was insane not to mention the pair of socks that was left since who knows when! Oh and let's not forget that when we arrived we were told they didn't not have hot water in the building and that it "might be back by morning" no compensation was offered nor were we told ahead of our arrival. Honestly I would have switched all together had i been able too will not go back.

Exceptional

It was nice

Liked: Staff was amazing and breakfast was great!
Disliked: Room door lock had to be handled a specific way to get in or it wouldn't open. Very irritating made me not want to leave my room so I didn't have to deal with getting in and out

Passable

Liked: The room itself was nice and comfortable
Disliked: I called ahead to let them know we were having car trouble and would be running late they assured me this was fine and the gentleman I spoke to, Wesley told me to give them his name and tell them he said it was okay and he said he would let second and third shift know what was going on. When we arrived it was 5am and there was no one in site. We waited around for 2 hours before someone showed up to check us in. I was very disappointed. The common areas were musty and had an odor and didn't seem very clean but the room itself was nice.