Comfort Suites Alamo Riverwalk Guest Reviews
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1.2 miles from San Antonio centre |
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Tammy, Melbourne, visiting Vibes Event Center Sun, 13 November 2022
The hotel could use a few upgrades but must say the breakfast was awesome. Treat your staff well, they work hard. Pretty close to the Riverwalk.
Liked: Loved the breakfast and the staff. I would like to mention an employee Georgia Rios who met me every morning with such a friendly and warm disposition. This employee should be recognized and given a huge pat on the back. She had a huge breakfast, ready to be eaten by 6:30 and kept the food stocked and also the area spotless. Thank you!
Disliked: Did not complain but my bedding was not clean. It must not have been changed as there was a yellow stain at the bottom of the white top comforter which I promptly folded off the bed. Bathroom tub wasn't very clean either. Had to call for toilet paper and also had to call for clean towels.
Kathy, Harlingen Mon, 15 April 2013
Great hotel!
Liked: Wonderful.
Theresa Fri, 15 November 2024
Passable
Liked: it was close to the Alamodome
Disliked: it needs to be updated. The room was clean, but I looked dirty because the furniture and carpet are very old. The tub also needs to be replaced.
Jonathan Thu, 14 November 2024
not comfortable
Liked: breakfast and cleaning staff
Disliked: ice machines broken. pool out of service. homeless camp next door, couldn't comfortably walk outside.
Benja Thu, 14 November 2024
Very good
Liked: big room, comfortable beds, close to everthing
Disliked: breakfast selection was very limited
Deborah Wed, 13 November 2024
Pleasant
Disliked: Parking - i didn't like parking my vehicle under a bridge with the homeless. Will not stay here again.
Waldrum Tue, 12 November 2024
Excellent
Liked: Close to Alamodome. Very comfortable room
Disliked: Nothing
Michael Sun, 10 November 2024
See above. The sports bar...
Liked: Staff was okay. They try.
Disliked: Location is absolutely horrible. It sits next to. bridge where homeless gather. Also there is a sports bar that has only been there about six months and plays loud music until way after 2:00 am..Curtains in room could not be closed enough to block morning sunlight. Also no mat in tub to prevent slipping..
Carydah Sat, 9 November 2024
Passable
Disliked: The fact that a fee was charged for parking on property. Is this the norm. $15 per night which had to be paid upon check in..I thought to be an unexpected fee
Michelle Sat, 9 November 2024
Overall it was a good...
Liked: Parking was good. Vehicle was not damaged or broken into. Breakfast was really good and simple. Good moving room and large comfortable beds. Towel restock was good.
Disliked: After the first day the room smelled of mold. There was a used shampoo bottle on the first day. No fresh replenish on the next 2 days.
Brandie Sat, 9 November 2024
Do not recommend!!!
Liked: The lady at the front desk was nice.
Disliked: The parking situation is very sketchy. There is a large group of homeless people that sleep right next to where you have to park. It did not feel safe. The rooms were filthy, the wallpaper was peeling off the walls and most of the items in the room were falling apart. There was something smeared on one of the walls and the bedsheets had lipstick stains on them. The shower barely got warm and did not last very long. The room smelled like mildew and the AC was broken and froze us out. The only lights that we had in the room were small lamps because the other lights were broken and would not come on. The TV said audio only for 99% of the channels. There was no picture to watch at all. I absolutely would not recommend this hotel to anyone. We will never stay here again.
Bridge Wed, 6 November 2024
Never again!
Liked: Didnt eat breakfast
Disliked: Sheets were stained and shreded around edges. I have pictures. Looked like black mold on ceiling corner and wall paper was bubbling up along with tear on couch cushion.