Comfort Inn & Suites Guest Reviews
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6.1 miles from Amarillo centre |
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Janie Mon, 27 January 2025
Worst place I have stayed
Liked: I really liked the location and that's about it.
Disliked: When I arrived, the lady was very rude in the front. I told her I had booked 2 beds on booking.com, and she said no, it was a king! I showed her on my phone where I had paid for it and where it showed 2 beds. She wouldn't listen. I asked, and then I wanted to upgrade to 2 beds. She said NO I can't because I used booking.com!"" It was ridiculous. She rolled her eyes constantly and was no help! We had a cheer competition the next morning. We went downstairs at 7:50 breakfast looked like a horrible mess! Food everywhere, nothing left, just waffles. Most hotels keep cooking and refilling until 9 or 10. The orange juice needed to be changed out. We ended up not even eating. I went to buy a bottle of coke and it was $2. The next morning, I went down to grab a can coke. Somehow, the price went up overnight. It was now $3! Ridiculous, and they had to switch my rooms because my TV was broke! We had to pack up to move several doors down. I will NEVER stay there again.
Jonathan Thu, 23 January 2025
Very good
Jay Wed, 22 January 2025
Exceptional
Liked: Great breakfast, clean and spacious room.
Tina Wed, 22 January 2025
A short stay of comfort!
Liked: The room was very clean! Good area! Very spacious!
Disliked: Hotel pillows were a bit hard but everything else was great!
Carrie Mon, 13 January 2025
Exceptional
Monica Wed, 8 January 2025
Superb
Carlos Mon, 6 January 2025
Slept comfortably
Liked: Easy to get to
Janice Sun, 5 January 2025
Very good.
Liked: Everything! You walked in and it was friendly clean and welcoming. The room was huge!and extremely clean.
Disliked: I liked everything. The motel is by a hwy so.it was a little noisy but not interfering in sleep
Christine Sun, 5 January 2025
We liked the room until...
Liked: The large room was great! The beds were comfortable
Disliked: My bed by the window was a disaster, all night I could hear the traffic & big trucks. I kept the fan on the sir but the curtain kept blowing in my face. It was horrible I got no sleep.
Jaclyn Sat, 4 January 2025
Bad
Liked: Nothing
Disliked: Hotel was extremely dirty, pool had what looked like exploded diapers in it, the hot tub was slimy and green there was a woman screaming extremely loud crying and saying no (no idea what was going on as we got out of there asap). Left after 15 minutes staff was supposed to refund but they never did and kept charging my account and have called multiple times to be told that the staff cannot do anything it has to be the manager wendy but wendy will not return phone calls and I had to dispute this with the card company.