Comfort Inn & Suites Guest Reviews
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2.7 miles from Liverpool centre |
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Laurie, Windsor, visiting NY State Fair Fri, 2 September 2016
Our stay at the Quality Inn was great. The room was nice. The staff was wonderful. The breakfast was very good. I plan to stay again next year.
Liked: Tha helpful staff.
Disliked: Nothing was bad.
Patricia Mon, 11 November 2024
Exceptional
Nabadda Mon, 11 November 2024
Good
Liked: The location was great, the hotel was clean enough.
Disliked: The elevator tor is quite scary and the breakfast could be better.
David Mon, 11 November 2024
Very good
Lisa Mon, 11 November 2024
Was ok for one night
Liked: The lady at the front desk was very nice. The breakfast was good and the food was hot. There was plenty of room to park . It was quieter than most hotels I’ve stayed in so that made me happy! The bed was comfortable and I liked the pillows.
Disliked: There was a big line thru the center of our TV which made it hard to watch anything. The room was mostly clean but there was a lot of “ splash” on the walls. A lot of coffee from the looks of it. Our room had a very distinct odor, we put dryer sheets in the vents of the fan to get rid of it. There was a lot of dirt behind the doors.
Cheryl Thu, 31 October 2024
Over all it was convenient...
Liked: The staff was nice during check in.
Disliked: The property had a smoke smell in the elevator and the floor my room was on. The odor smelled like smoking cigarettes and marijuana. The room was clean. The mattresses were very firm i found it uncomfortable. One of the towels had a brown stain going across it. You couldn’t see until you unfolded it. The water pressure was not very good when you took a shower. It took a long time to rinse shampoo out of your hair. This is not a huge deal just something I noticed the TV had no Tv guide so you can see what channels had on them.
Jessica Mon, 28 October 2024
Pat was wonderful, we found...
Liked: Pat at the front desk
Disliked: We had roaches in our room
Cathy Mon, 28 October 2024
Will find another hotel next...
Liked: Close to mall
Disliked: Was dirty, rooms, elevator had towels and bags of garbage on the floor, walls dirty
Ann Mon, 28 October 2024
Had a great stay with...
Liked: Rooms were okLobby area was very niceBreakfast was pretty good too!
Brent Thu, 24 October 2024
Good location, cleanliness not up...
Liked: Location to the mall
Disliked: We found the room to be quite dirty. The carpet had spills and stains all over it and not just from stains that have been previously cleaned but spills that were not cleaned at all. The chair had something spilled all down it. I had to clean it myself. Also as a recovering alcoholic I didn’t like being offered a free bottle of wine. Would have preferred that option in the booking so I didn’t have to deal with it in person.
Michelle Tue, 22 October 2024
Very good