Comfort Inn & Suites, Toledo | ConcertHotels.com

From the moment I walked into my room I was choking on stale cigarette smell. I double checked that it was in fact a non smoking room, but everything smelled of it. There were also several ashtrays in the room, which should be pointless in a NON smoking room. When I got home and emptied my overnight bags, my clothes just reeked of cigarettes.

Liked: Location; nice remodel.
Disliked: Non-smoking" room reeked of cigarettes and there were ashtrays in my room; no towels in the bathroom.

Liked: Clean room; friendly and helpful staff.

Amazing and would def go...

Liked: Hotel was VERY clean. Staff were incredibly kind and helpful. Pool was AMAZING! My kiddos and I had a really nice stay and would recommend and go back ourselves
Disliked: There was really nothing negative to say about our stay.

Exceptional

Great location

Liked: I loved the location and the staff
Disliked: Our first room had bed bugs and breakfast the next morning nothing was stocked or clean. The only thing really available was waffles and cereal and a splash of juice and this was before 8am. I was hoping to have a nice meal before hitting the road.

Very poor

Liked: Hotel was clean
Disliked: No breakfast......supposed toPool closed for maintenance; nothing out of place from the door. Running and banging in hallways until late night

I didn’t get any sleep

Liked: It was nice
Disliked: Nothing

Horrible experience

Liked: The breakfast was good
Disliked: The bedrooms were disgusting, we had to change rooms due to a problem with the sink, where the water wouldn't drain properly, leaving stagnant water after brushing our teeth (and also smelled horrible). At the second bedroom I found a gum and a nail on the floor. Also the swimming pool was not working and my kid wanted to go. Finally, the last day we left a speaker in the bedroom and when we came back to take it (after 1 hour) the speaker was gone. Somebody took it and they won’t tell us anything

Exceptional

Very good

Good

Liked: Breakfast had a decent variety. It was well stocked and tasted good.
Disliked: The pool was closed on Sunday for cleaning. This is our second visit where we couldn’t use the pool at some point during our stay.

Disappointing

Liked: The breakfast lady was kind and hard working
Disliked: The hotel was a mess of a place. The location too far from the highway and did not feel safe on a weekend nightThe carpet stained, appearing dirty and smelled of petsThe evening desk clerk was not friendly or helpful- her boyfriend or husband was there watching her and all she seemed to care about was getting back to sitting in the corner with him. The desk was unattended when she was with him. We purchased 2 rooms. They were not close 106/125 She said that request could not be accommodated This location was bare bones scaled down as if they anticipated theft ( which is understandable) even the breakfast was presented as scaled down It was a disappointing Comfort Inn after the Bloomsburg PA location the night before, which was outstanding in comparison