Enjoyed stay. Went to Burl's Creek to see The Hip. $38 cab ride to venue - would have appreciated a shuttle or a much lower rate for a taxi!

Liked: Friendly staff; excellent location.
Disliked: Smoking room "block" was very smelly.

Passable

Very good

Pleasant

Liked: Staff were very nice.
Disliked: Expensive.

Bad

Liked: When arriving to the hotel reception was unable to give us a room.He informed us the room assigned to my reservation was not available.To make matters worse, the hotel cancelled my reservation with “No show”, implying it was me who did not show up.That caused Booking.com to not refund my money.My experience throughout is just not acceptable.
Disliked: The people.

Exceptional

Reasonably comfortable stay

Liked: The sheets and bedding were comfortable, I stayed in 4 different. Rooms on different floors .The rooms are more modern and maintenance kept better on bottom floor .
Disliked: The pillows were square and lumpy, not comfortable at all. The floors were cold to walk on , it was mostly on the bottom floor . Some rooms were noisy depending on which room you are, near stairs/exits for example. The cleaning staff were loud and were talking across the hallway in the morning without regard for guests sleeping or resting.

Good

Good

it was good, didn't spend...

Liked: it was quiet.
Disliked: I don't think there was anything I didn't like