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Comfort Inn & Suites West Springfield eef - (888) 406-7656
Comfort Inn & Suites West Springfield, 106 Capital Drive, West Springfield, MA -(888) 406-7656
Area: West Springfield
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BOOK ONLINE OR CALL - (888) 406-7656
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (577 Ratings)
2.8 miles from West Springfield centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
The Comfort Inn & Suites hotel is near the Naismith Memorial Basketball Hall of Fame Eastern States Exposition (The Big E) and Bright Nights at Forest Park New England's largest holiday lights display. The hotel is minutes from Six Flags New England Baystate Medical Center and Holyoke Mall at Ingleside. Smith College Springfield College MassMutual Financial Group and Amherst College are less than 20 minutes away. This hotel is also close to Mount Holyoke College the University of Massachusetts Amherst Westover Air Reserve Base and Solutia Incorporated. The hotel is located off Interstate 91 and Interstate 90 just six miles from Springfield. The Bradley International Airport is only a short drive away. Outdoor activities such as skiing ice skating and golfing can be found in the area. Several restaurants cocktail lounges a bowling alley and movie theater are located near the hotel. Guests of this hotel will enjoy many amenities including free wireless high-speed Internet access microwaves refrigerators and pillow-top mattresses in all rooms. Enjoy our free hot breakfast featuring eggs meat yogurt fresh fruit cereal and more including your choice of hot waffle flavors. Business travelers will appreciate conveniences like access to fax and copy services and either a large work desk or activity table in every room. All spacious guest rooms include cable television irons ironing boards hair dryers and coffee makers. All suites feature full kitchens and fireplaces. Suites with whirlpool bathtubs are also available. Nonsmoking rooms can be requested. Valet cleaning services are available and a guest laundry facility is located on the premises for convenience.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` blackout curtains
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` gift/souvenir shop
` Sofa
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Spa services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Desk/workspace available
` Cleaning products available

Comfort Inn & Suites West Springfield Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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2.5

Fair - 2.5 out of 5

Kim Tue, 12 November 2024

I don't think I would...

Liked: The pool was great, the breakfast was good, the location worked for what we needed but not very easy to get to.
Disliked: The room was very small hard to move around nowhere to put suitcase. bathroom shower was not great.

1.5

Poor - 1.5 out of 5

Julia Mon, 11 November 2024

It worked but I’d never...

Liked: Location was convenientThe girl at the seat was niceThe sheets were clean
Disliked: The hallway was overwhelming with smell of air freshener. The upholstery on the Roos chairs was stained and looked filthy. I had to literally hold my nose to walk through the halls.It was expensive for what it wasIt’s a bummer because online can sell anything and you can’t see it..

2

Disappointing - 2.0 out of 5

Goss Sun, 10 November 2024

Mediocre to poor

Liked: It was ok, but run down. The shower was dirty and stained.
Disliked: Needed to be aired room smelled old and dirty.

3.5

Good - 3.5 out of 5

Kathleen Fri, 8 November 2024

Good

3

Pleasant - 3.0 out of 5

Tina Wed, 6 November 2024

Just OK

Liked: Perfect central location to where I needed to be. Staff was friendly and helpful. Beds were comfortable. Rooms were clean.
Disliked: Hotel is very old - my shower did not work well, had to fiddle with the handle to get any hot water (after maintenance came up and looked at it and told me how to "jiggle it"). Furniture, walls and rugs have seen much better days - everything looked worn/scuffed or had peeling paint. Looked like there was mold on my ceilings and in the bathroom. Breakfast was same offerings every day - enough to choose from and tasted good, but it was the same thing everyday.

4

Very Good - 4.0 out of 5

Cassie1971 Tue, 5 November 2024

Very good

Liked: The staff was very friendly

0.5

Poor - 0.5 out of 5

Yue Mon, 4 November 2024

Bad

5

Exceptional - 5.0 out of 5

Theresa Mon, 4 November 2024

Very pleasant

Liked: It was close to a wedding I was attending. The concierge was quite helpful. She noticed I use a cane and moved my room to one near the elevator so I wouldn't have to walk far.

4

Very Good - 4.0 out of 5

Stephanie Sun, 3 November 2024

Very good

4

Very Good - 4.0 out of 5

Christa Sun, 3 November 2024

Very Comfortable but Pricey

Liked: We've stayed at this hotel many times. It's comfortable, clean, and close to our venue. Because we've been here so many times, I was surprised at how the price had increased.
Disliked: The price. It's a fine hotel, but hardly worth the price increase. I am on the road 100 days out of the year. This year I found that there were price increases pretty much across the board.

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Comfort Inn & Suites West Springfield 106 Capital Drive, West Springfield, MA