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AustraliaComfort Inn & Suites West - Medical Center Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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| 3.7 miles from Rochester centre |
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Carol Thu, 21 November 2024
Very disappointed
Liked: Breakfast was okay and convenient
Disliked: Bugs in the room and no good waste containers. Also, room wasn’t cleaned for three days. We were only two days
Sylvia Thu, 14 November 2024
Exceptional
Carolyn Mon, 11 November 2024
Exceptional
Liked: The quietness, and close to the store and food places
Disliked: I had to go down and get my clean towels and things both nights and the pool didn't work
Jo Sun, 3 November 2024
Good
Sandy Fri, 1 November 2024
Exceptional
Seng Mon, 28 October 2024
Superb
Holly Wed, 23 October 2024
This hotel was good for...
Liked: I was in town for a medical procedure, and was not able to have breakfast. I thought about taking a banana for later, and they were all out of bananas. The location was great, and my husband enjoyed the coffee & some yogurt.
Disliked: My husband uses a power wheelchair, and the room was a bit on the small side. We had a King Handicap Room. The door from the hallway to the room was very heavy, which is extremely difficult for a person in a wheelchair to manage. Also, the easiest kind of toilet seat for him is the horseshoe shaped toilet seat. This room had a regular toilet seat.
David Fri, 18 October 2024
Exceptional
Liked: Comfortable beds. Great place to stay for accessing care at Mayo Clinic.
Lori Thu, 17 October 2024
Passable
Phyllis Mon, 14 October 2024
Liked the cleanliness, hated the...
Liked: The facility, room, & breakfast area were very clean.
Disliked: We had an accessible room for 2 nights, as my husband is disabled. The bathtub was a disaster waiting to happen. There were sufficient grab bars, but the tub surface was VERY slippery. Even I, who have no disability, had to be extremely careful. My husband has severe balance issues and could have fallen very easily and gotten hurt. Luckily, the front desk found a shower chair for him, but I still had to put a towel down for his feet to not slip & slide. The mounted shampoo container was opposite the shower head so he had to stand and turn around to reach it. Disaster. For me, the hand held shower head was ONLY shoulder high, it was very difficult for me to enjoy a shower. Terrible way to set up an accessible tub/shower. Perhaps your design people should consult with an Occupational Therapist for guidance.
