Liked: Free cookies and fruit and fresh punch which was delicious. Breakfast was pretty good also.
Disliked: The king size bed was horrible. No support in the middle so it dipped to the middle. The grass, scrubs and pool were in terrible condition. The grass hadn?t been mowed in a long time. Weeds!

Liked: The hotel manager, was friendly, courteous, answered all my questions and went beyond my expectations. She is a jewel!
Disliked: No

Liked: Friendly staff
Disliked: Needs updating badly and to hire more staff.

Liked: The room was comfortable and reasonably clean for an older facility.
Disliked: The elevator was creaky and in need of work. Also, it did not have an inspection certificate in it showing the last time that it was inspected. I though this was a law.

Liked: Clean hotel. Friendly staff. Welcoming.
Disliked: room was missing some bathroom linens.

Liked: Room was relatively new. Unlike other reviews, did not see roaches or find evidence of them. Room was relatively clean and bed was comfortable enough. Hotels in Ruston tend to have issues, so compared to them, this was a fairly good stay.
Disliked: Internet was very slow and difficult to connect to. Room walls were thin and carpet needed to be vacuumed. Breakfast was basic and common areas were hot and dirty. Old or broken room or building materials throughout.

Disliked: They cancelled my reservation and are not responsive when trying to process my refund even though the staff told me that it would be taken care of.

Liked: Clean and good
Disliked: The wait at the time of checking in.

Liked: Staff at front desk was awesome. All except one lady in kitchen she was mean she told the other lady that was working to take all the food up from our children because it was right at 9am. We were traveling and had to get off the road but she didnt care
Disliked: Yes. Roach crawling and in my bed, son room had spider in his bed or a bed bug, never will use hotel again