Comfort Inn & Suites Phoenix North / Deer Valley, Phoenix

Nice

Liked: The staff services were very good.
Disliked: Wasn't clean as it could have been carpet was really dirty.

Overall, felt disgusting staying in...

Liked: There was nothing good about this property. 10/10 do not recommend staying here.
Disliked: The place was disgusting. You walk barefoot for 5 mins and your feet turn black. The shower was disgusting, with black mold in between the crevices of the tiles. The ceiling in the bathroom had some water damage, looked like the ceiling was close to caving in. The AC didn’t work, it was hotter in the room than it was outside. The TV didn’t work either, it kept lagging. The pool was broken and not up and running. The curtains had holes in them. And outside of our room was countless homeless and drug addicts just hanging around the property.

Bad

Very good

it was disgusting. I would...

Liked: I didn’t like anything about the property the room I had was next to the maintenance room. It was disgusting. The room wasn’t clean the pool didn’t work the hot tub didn’t work. There was no lights out there was dark. It was awful and they said the pool worked it didn’t. The room was not clean. There were carpet fragments left all over the floor except the floor was linoleum. The walls were dirty. The shower didn’t look like it had been cleaned. It literally was in the back part of the hotel next to the maintenance room it was disgusting, I would never never stay there again
Disliked: I didn’t like anything about the property the room I had was next to the maintenance room. It was disgusting. The room wasn’t clean the pool didn’t work the hot tub didn’t work. There was no lights out there was dark. It was awful and they said the pool worked it didn’t. The room was not clean. There were carpet fragments left all over the floor except the floor was linoleum. The walls were dirty. The shower didn’t look like it had been cleaned. It literally was in the back part of the hotel next to the maintenance room it was disgusting, I would never never stay there again

Pleasant

Liked: How to get the $25.00 refund because they had no hot water.
Disliked: Didn't try to shower. They didn't have hot water. They offered a $35.00 refund and said we needed to contact however we made the booking. Thank you..Glenda Hunt. [email protected]