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Comfort Inn & Suites Napanee eef - (888) 608-6346
Comfort Inn & Suites Napanee, 31 Community Road, Richmond, ON -(888) 608-6346
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BOOK ONLINE OR CALL - (888) 608-6346
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (541 Ratings)
4.1 miles from Richmond centre
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Hotel Description
Comfort Inn & Suites is located in Napanee 27 miles from K-Rock Centre and 27 miles from Queen's University. Featuring a fitness center the 3-star hotel has air-conditioned rooms with free WiFi. The hotel provides an indoor pool and a 24-hour front desk. At the hotel each room includes a desk. Guest rooms at Comfort Inn & Suites are equipped with a seating area and a TV with satellite channels. Guests at the accommodation can enjoy a buffet or a continental breakfast. Comfort Inn & Suites offers a business center for guest use. Fort Henry is 29 miles from the hotel while Hell Holes Nature Trails & Caves is 1.8 miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` shared bathroom
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` seating area
` telephone
` alarm clock
` 24-hour security
` Free Wi-Fi
` Horseback Riding
` Massage services
` Off-Site parking
` Closet
` Daily Housekeeping
` English
` French
` Non-Smoking Rooms Available
` gift/souvenir shop
` Linens
` Private Entrance
` Carpeting
` Smoke alarms
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Comfort Inn & Suites Napanee Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4

Very Good - 4.0 out of 5

Sheen Mon, 4 November 2024

Comfortable stay

Liked: Lots of amenities very close to hotel. Staff was friendly.
Disliked: Only complaint is the pillows were very uncomfortable, bring your own.

0.5

Poor - 0.5 out of 5

Forbes Mon, 28 October 2024

Shit customer service very discriminating

Liked: Nothing, service at front desk was very rude and discriminated against my 80 some year old grandmother
Disliked: Customer service was shit. Discrimination against an elder disgusts me.

2.5

Fair - 2.5 out of 5

Karen Sun, 20 October 2024

Passable

Liked: Good breakfast, comfortable room
Disliked: No soundproofing, could hear conversations at 1 in the morning in next room as well as alarm clocks at 6 in the morning from the other side

3

Pleasant - 3.0 out of 5

Erik Sun, 20 October 2024

Pleasant

3.5

Good - 3.5 out of 5

Mostafa Mon, 14 October 2024

Pricey, clean, conveniently located in...

Liked: Good location, less than 1 km from the 401 and next to several gas stations and even a Walmart. The room was clean and in very good condition, quiet throughout the day, and very rarely heard any noise at all. Good TV/channels. Beds were comfortable, spacious, plenty of pillows and clean bedsheets. Common areas were clean as well. Parking was plentiful and well-lit/marked. Facilities were adequate, standard included breakfast, indoor swimming pool, gym and a BBQ in the parking which was an odd place to have it but great that one is available.
Disliked: The room amenities were the absolute minimum.; No shower gel instead bar soap only, no slippers, no bottled water, and no dental or shaving kits, all this was expected so there were no negative surprises. The hotel allows pets which is appealing to many people however guests with pets brought their dogs to the fairly small dining area (~10 tables) during breakfast which can be less ideal for some other guests. Prices are too high, maybe it was due to the Thanksgiving weekend but the value for money was very limited.

4

Very Good - 4.0 out of 5

Lana Sun, 13 October 2024

Very good

Liked: Clean and free breakfast
Disliked: My family member was asked to keep their dog at the fireplace while another dog was in the eating area.

4

Very Good - 4.0 out of 5

June Mon, 23 September 2024

clean and neat

4.5

Wonderful - 4.5 out of 5

Hye Sun, 22 September 2024

Superb

4.5

Wonderful - 4.5 out of 5

Melissa Sat, 21 September 2024

Superb

4

Very Good - 4.0 out of 5

Lynn Sat, 21 September 2024

Very good

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Comfort Inn & Suites Napanee 31 Community Road, Richmond, ON