Comfort Inn & Suites Napanee Guest Reviews
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4.1 miles from Richmond centre |
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Sheen Mon, 4 November 2024
Comfortable stay
Liked: Lots of amenities very close to hotel. Staff was friendly.
Disliked: Only complaint is the pillows were very uncomfortable, bring your own.
Forbes Mon, 28 October 2024
Shit customer service very discriminating
Liked: Nothing, service at front desk was very rude and discriminated against my 80 some year old grandmother
Disliked: Customer service was shit. Discrimination against an elder disgusts me.
Karen Sun, 20 October 2024
Passable
Liked: Good breakfast, comfortable room
Disliked: No soundproofing, could hear conversations at 1 in the morning in next room as well as alarm clocks at 6 in the morning from the other side
Erik Sun, 20 October 2024
Pleasant
Mostafa Mon, 14 October 2024
Pricey, clean, conveniently located in...
Liked: Good location, less than 1 km from the 401 and next to several gas stations and even a Walmart. The room was clean and in very good condition, quiet throughout the day, and very rarely heard any noise at all. Good TV/channels. Beds were comfortable, spacious, plenty of pillows and clean bedsheets. Common areas were clean as well. Parking was plentiful and well-lit/marked. Facilities were adequate, standard included breakfast, indoor swimming pool, gym and a BBQ in the parking which was an odd place to have it but great that one is available.
Disliked: The room amenities were the absolute minimum.; No shower gel instead bar soap only, no slippers, no bottled water, and no dental or shaving kits, all this was expected so there were no negative surprises. The hotel allows pets which is appealing to many people however guests with pets brought their dogs to the fairly small dining area (~10 tables) during breakfast which can be less ideal for some other guests. Prices are too high, maybe it was due to the Thanksgiving weekend but the value for money was very limited.
Lana Sun, 13 October 2024
Very good
Liked: Clean and free breakfast
Disliked: My family member was asked to keep their dog at the fireplace while another dog was in the eating area.
June Mon, 23 September 2024
clean and neat
Hye Sun, 22 September 2024
Superb
Melissa Sat, 21 September 2024
Superb
Lynn Sat, 21 September 2024
Very good