Very nice - friendly staff...

Liked: Close to the HOF

Decent hotel

Liked: Room was spacious and I had an upgrade through Booking.com. The room was clean and comfortable, however the lighting is a definite problem.
Disliked: When we arrived, one of the lightbulbs by the bed was out. We called down for a replacement and the person at the desk had no idea how to get one and wanted us to wait until morning (we waited until morning for the light that was burnt out in the bathroom). She finally called someone and was able to provide a bulb, but it seemed to be a real strain for her. That being said, even with the new lightbulb, the room was still underlit, making reading difficult.Finally, another hotel that decided to keep their covid protocols and not make up the room unless it was specifically requested. Room prices never came down, but the decrease in services stayed.

Pleasant

Liked: We have stayed several times and love this place
Disliked: but the room we had last night was directly above the sliding doors coming into and out of the building and it was like we were sleeping in a bowling alley all night we truly enjoy this spot every other time and will again just not by the doors

Superb

Superb

Exceptional

Exceptional

Front desk managers were awesome...

Liked: The staff!! Front desk managers were superb!!!!!

Exceptional