Passable

All good.

Probably won't stay again at...

Liked: Breakfast was O.K. Not what we expected from a Confort Inn. First room was not cleaned at all. Next one was O.K. but not great.
Disliked: T.V. went in and out because of no signal. No drapes to block out light at night. Bed was alright.

Exceptional

Bad

Liked: They cancelled my reservation and are not responding to my or you alls attempt to reach them to give me a refund
Disliked: The fact that they cancelled and won’t give me my hard earned money back

Pleasant

Liked: Ramp to the second floor to park your car.
Disliked: Not a usual choice hotel in what they offered overall for food and in the dining area the cushion seats needed reupholstering, all worn out. And in my room I found that they have really hadn't vacuumed as I found thick toenail clippings next to the couch. There were also missing things from the walls and just had clamps.

Don't depend on breakfast.

Liked: The bed was comfortable.
Disliked: Breakfast. Used to have milk, juices, and a variety of things to choose from. This time, the staff was slow making coffee and putting out the eggs, etc.Lucky to get a whole cup of coffee or milk for the cereal. When they did put anything out, it was like 5 bananas, 3 or 4 muffins . Then that's all they had even though it was very early in the morning. They need to order their products and stock them to put out because in their advertisements they show pictures of all the food and products they have.

Clean facility & room, fair...

Liked: Breakfast selection was OK. The area was clean (always a plus).
Disliked: Night manager and a customer parked in the turn around (accross on the far side). It made it a K turn to get to parking. when I commented on it, the manager stated one of the vehicles was his. He didn't move it.

Bad

Liked: There were issues checking in because their system was down. I waited 25 minutes in the lobby bc they were trying to manually record what rooms had people in them and were unsure of what rooms were available. After waiting to check in I got to the room and the comforter on the bed had stains all over it and the room smelled very moldy and like mildew. I did not stay at this property I walked in the room and immediately walked back down stairs and returned the room keys. The guy at the desk told me he couldn’t cancel my booking bc their system was down. It was a waste of time and money, I wouldn’t recommend staying here. The rating of this hotel on the app should be much lower.