Comfort Inn & Suites Hamburg Guest Reviews
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2.6 miles from Hamburg centre |
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Iain Thu, 6 March 2025
Not going back
Liked: Shower had no control over temperature. Had to unplug my own toilet. Breakfast was the same thing every day and the setup was congested. I will not stay there again .
Beth Mon, 3 March 2025
Little confusion on rooms but...
Liked: Staff was accommodating
Beth Mon, 3 March 2025
We had a mix up...
Liked: The staff was accommodating
Disliked: We had no heat in the first room they gave us.
Rachael Thu, 20 February 2025
Exceptional
Disliked: Pool was definitely pictured on web or I would have not booked. Got to the hotel and lady at the front desk stated the pool was down for a week for renovations and if I still wanted to check in. I advised no because I have kids who want to swim. Now trying to say 4 days later I can't get my money back because I canceled. And because I used booking.com and it's a third party with no cancel options. BS. Never will I make a booking here. And I travel all the time.
Maverik Mon, 17 February 2025
Paid for it booked it...
Terry Fri, 14 February 2025
Mediocre Place to stay
Liked: Location to local restaurants. No bugs.
Disliked: Pool was closed, room had mold in bathroom and burns on carpet, ice machine was broken, vending machine was broken, parking was not plowed.
Michele Sat, 8 February 2025
Pleasant
Disliked: We didn’t have a remote for our tv and they were unable to find an extra one.
James Thu, 6 February 2025
I would not recommend this...
Liked: Bed was comfortable
Disliked: The outside of building was run down and not inviting. Phone was broken, ice machine was broken, vending machine was broken, small cups for coffee. All of these were brought to the staff attention and they didn’t seem to care.
Ghani Tue, 4 February 2025
Exceptional
Shawn Sat, 25 January 2025
We left. We didn’t stay.
Liked: The room was dirty. I bed wasn’t made. The hotel had an unpleasant smell.
Disliked: Clean shower. Clean mattress on the bed that wasn’t made. No trash left in the room