Comfort Inn & Suites Franklin East Guest Reviews
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3.2 miles from Franklin centre |
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Jennifer Sun, 1 December 2024
Keep driving
Liked: Close to highway and gas station
Disliked: Beware!!! Make sure you check your bill. I was charged a pet fee ( 38.50) and don't even own a pet. When I asked for a refund they told me. I'd have to call back for a manager. I called for 3 days straight trying to get this refunded. Finally, I called Booking.com they were looking into it. About a week later this Hotel charged my card again for 99.00. I called Booking. Com they were looking into both cases now. The hotel did refund my 99.00 but not the pet fee. After 2 weeks and multiple attempts by Booking. Com refunded my money then they will attempt to get it back from hotel.. Ridiculous
Sim Sat, 30 November 2024
We would definitely stay here...
Liked: Great staff. Comfortable bed, very clean facility. Very attractive facility.
Rosa Thu, 14 November 2024
Excellent,and very inviting.Loved the decoration...
Liked: When we arrived to the location,the staff manager was amazing.He just right in an assisted us.He was overly nice,and went above and beyond.He directed us to an amazing restaurant,in which we love.He also told us a little about the area,and where to locate what we needed.That smile was soo pleasant and he will see us again.
Disliked: The room was very comfortable,and it has microwave,fridge .
Daniel Fri, 8 November 2024
Exceptional
Liked: The breakfast area and staff were excellent. It’s nice to go to a decent place with decent breakfast at a decent rate and move on.
Lucinda Tue, 29 October 2024
It was a clean, comfortable...
Liked: The location was just what we wanted-close to the highway. Room was clean and comfortable and had a brand new TV. Breakfast was tasty and had lots options. Staf was friendly and helpful. One even came to jump start our truck when the battery died overnight!
Roger Fri, 25 October 2024
Exceptional
Lewis Thu, 17 October 2024
Good
Zanghi Mon, 23 September 2024
would stop again if traveling...
Liked: staff was excellent. very friendly. breakfast was great.very clean and comfortable.
Disliked: location but we were there only 1 night and continued on to our next stop.
Monty Tue, 10 September 2024
Good
Caroline Mon, 9 September 2024
Superb