This was a great hotel to stay in for the night to attend a concert in Chesterfield. The hotel was quiet overnight and the bed was just perfect. The complimentary breakfast and lower nightly rate made it the best deal in the area.

Liked: Very comfortable and quiet.

Very poor

Liked: Location
Disliked: We had two rooms, my daughter and her family's room was gross, the comforter was "just nasty", she even thought it's one night maybe I will flip the comforter, and she did that, turns out it was worse then the side she took pictures of!! I ask the desk clerk to send a clean one to her room, he did and she was grateful but that nasty comforter should never had been put on a bed!Next , the entire building had NO HOT WATER!! That was totally unacceptable... knowing ALL this that there was no hot water, the staff should have mentioned that as we, and other guests checked in, giving us the opportunity to get other accommodations or at least, called or text the guests before arrival and give them the opportunity to make other arrangements for their stay...or as another suggestion, offer a discount! Seriously, what business does that? Not tell guests of issues they darn well know is a deal breaker and do nothing. Bad business.Offer a discount!!Then! To add insult to injury, the fire alarm went off at 4:20 in the morning!!! And kept going off periodically for the next hour!!! No one vacated the motel and then the fire dept came but did nothing so it was a false alarm! You can't make this stuff up.. it was a horrible stay and it will be a long time before my family will stay at a Comfort Inn....it totally was not "comfort" by any means... I wish I could get my money back or a partial pay ....

Exceptional

Bad

Liked: Location
Disliked: How do I begin?!...1) we had two rooms, my daughter's family 2 Queen room was not good ... her comforter was down right nasty! She took pictures of it, stains and boogers possibly dried on it! I asked the front desk to provide a clean comforter and he was kind and apologized and got a clean one to her room, but in all honesty, that comforter should have NEVER been put on that bed or any bed for that matter!!2) " NO HOT WATER!! NO HOT WATER in the entire building!!The staff knew that but did they say anything as guests checked in?? "No!" Did they offer a discounted rate to those who love to shower in cold water in March? "No!" They could have maybe called or texted guests before they arrived, to maybe give them the opportunity to change accommodations but they did not... they took your money and the guests had to stay in unacceptable conditions!3) the fire alarm went off at 4:20 AM!! And kept going off periodically for the next hour!!The strobe light was awful for my Vertigo that I get ever so often , it began to trigger that sensation it was an awful feeling beginning to startThe fire dept did come but staff and guests did not have to vacate thank goodness, it was a false alarm...4) NO DISCOUNT for a horrible stay!

Wouldn’t stay again….

Liked: Cute roomPool looked clean. Tv static Couldn’t watch but few channels… Did not eat breakfast
Disliked: Just beds are hard. Had to round up sheets for sleeper sofa. Tv didn’t have all channels on printout and lots of static. Did not eat there.

Very good

Liked: helpful staff had printout of local restaurants

The workers were pleasant communicative...

Liked: There were many food selections around
Disliked: The heated pool didn’t work, which was the main reason we went there, the shower didn’t get hot over night HOWEVER, when we woke up it worked perfectly and the view we had was meh.

Very good

Quick stay overnight met basic...

Liked: Left before breakfast
Disliked: Check in young man at desk very indifferent. Wrote wrong room number on key.Next morning when I left no one could be found at front desk even when I waited a few minutes and called out.

Exceptional