Comfort Inn & Suites Atlanta/Smyrna Guest Reviews
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4.0 miles from Smyrna centre |
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Jason Sun, 9 March 2025
Pleasant
Liked: Staff was super friendly. Breakfast was a standard hotel breakfast. Easy to make.
Disliked: Some extra "polish" could have made it a much more enjoyable experience. For instance, no battery cover on the TV remote control -- instead, the batteries were held in by tape. The shower curtain wouldn't stay in place the width of the shower/tub, so water went around the sides, making for a slick floor (this could also lead to water damage and cost the hotel a lot of money in the long run). Internet was brutally slow (2 - 3 Mbps; a typical household gets at least 20. This made it hard to stream Netflix movies on my laptop.
Ttx30 Mon, 24 February 2025
Very good
Liked: The pool was opened and indoors.
Disliked: The card key was tricky getting into the pool.
Jouleea Sat, 22 February 2025
Bad
Butler Sun, 16 February 2025
Pleasant
Liked: Location Layout and Staff
Disliked: Room smelled like meldow couch smelled like Piss and Room wasn't cleaned properly ( Money,Toys and crumbs under the sheets and Bed
Eric Sat, 8 February 2025
Very clean and relaxing place...
Treva Thu, 23 January 2025
Poor
Liked: The front desk staff were very friendly. We were happy with the location of the property because there were several restaurants close by and a nice local night spot for us to hang out as a group.
Disliked: Although he front desk staff were very friendly, there was one staff member that was Dismissive when we reported the water was continuously running in the bathroom shower. Maintenance never showed to even check out the issue. After completing our "normal routine " of cleaning our hotel room to feel more comfortable we realized that the room had not been thoroughly cleaned in quite sometime. The cleaning cloth was filthy. We figured there was no use in reporting this issue because the same staff member we reported the running water issue to also assured us, and I quote "all of our rooms are clean". The headboard had greasy hand stains across it, the chair in the room was hazardous because it was missing a wheel and when my husband sat down in it he had to grab onto the desk not to fall out of the chair. The curtains were tattered and need replacing, the couch in the room needed a deep cleaning, as well as the carpet. The food in the breakfast area was not appealing so we had to go out to grab breakfast. When we returned with our breakfast the woman that worked in the kitchen would not allow us to sit down to eat or food at the tables. It was right at 10 am and she said we're closed you cannot eat in here. That was very disappointing, we were going to tip her if she had showed some courtesy. It was 6 of us. We were disappointed with our overall stay and WILL NOT ever stay at that location again. My husband was very disappointed and wants to disconnect with the hotel chain as a whole.
Staci Tue, 21 January 2025
Exceptional
Nevels Mon, 13 January 2025
Pleasant
Liked: I really had problems besides I couldn't watch tv
Disliked: When I needed help on the television, no one answered up front. So walked to the front no one was in site. I waited, and no one had ever come. I got help the next day.
Rose Mon, 6 January 2025
Very good
Liked: The location.
Disliked: It was Dusty that's what's on lamps the headboards of bed, other than that everything else was okay breakfast was not the greatest
Jordan Sat, 4 January 2025
Bad
Liked: Nothing
Disliked: Front office staff unprofessional