Poor

Liked: The front desk staff were very friendly. We were happy with the location of the property because there were several restaurants close by and a nice local night spot for us to hang out as a group.
Disliked: Although he front desk staff were very friendly, there was one staff member that was Dismissive when we reported the water was continuously running in the bathroom shower. Maintenance never showed to even check out the issue. After completing our "normal routine " of cleaning our hotel room to feel more comfortable we realized that the room had not been thoroughly cleaned in quite sometime. The cleaning cloth was filthy. We figured there was no use in reporting this issue because the same staff member we reported the running water issue to also assured us, and I quote "all of our rooms are clean". The headboard had greasy hand stains across it, the chair in the room was hazardous because it was missing a wheel and when my husband sat down in it he had to grab onto the desk not to fall out of the chair. The curtains were tattered and need replacing, the couch in the room needed a deep cleaning, as well as the carpet. The food in the breakfast area was not appealing so we had to go out to grab breakfast. When we returned with our breakfast the woman that worked in the kitchen would not allow us to sit down to eat or food at the tables. It was right at 10 am and she said we're closed you cannot eat in here. That was very disappointing, we were going to tip her if she had showed some courtesy. It was 6 of us. We were disappointed with our overall stay and WILL NOT ever stay at that location again. My husband was very disappointed and wants to disconnect with the hotel chain as a whole.

Exceptional

Pleasant

Liked: I really had problems besides I couldn't watch tv
Disliked: When I needed help on the television, no one answered up front. So walked to the front no one was in site. I waited, and no one had ever come. I got help the next day.

Very good

Liked: The location.
Disliked: It was Dusty that's what's on lamps the headboards of bed, other than that everything else was okay breakfast was not the greatest

Bad

Liked: Nothing
Disliked: Front office staff unprofessional

Bad

Disliked: The hostess in the breakfast area was horrible. She was aggressive, loud, unprofessional, vulgar, and racist.

Very good

Will never stay here again

Liked: It was not ready at 7:00 and we had to go
Disliked: It was very run downDirty carpet. Bathroom had water damage The shower curtain was not able to stay closed without the electrical tape on the endsTv had basically only one channel

Disappointing

Disliked: smelly carpets in hall and room