Comfort Inn & Suites At CrossPlex Village Guest Reviews
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4.5 miles from Birmingham centre |
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Patricia Sat, 19 April 2025
I will not be going...
Liked: It was close to the event I was attending
Disliked: It smelled horrible. The staff was not friendly.
Tamara Fri, 18 April 2025
Disappointing
Liked: Friendly staff and continental breakfast.
Disliked: Pubic hair and mold in the shower. The left side of the mattress had a spring sticking up, making it very uncomfortable. The location was not in a good neighborhood or area.
Renita Fri, 18 April 2025
It was comfortable
Liked: It’s centrally located
Disliked: It was good
Angela Wed, 16 April 2025
Not the worst, but definitely...
Liked: I liked the fruit that was served at breakfast.
Disliked: I did not like the fact that thr room was not cleaned thoroughlycleaned before my arrival. There was a pair of worn sweat pants left in the floor of the closet. We only had enough time to get in, and change clothes before a concert. The lamp shade had orange cheetos or cheese finger prints all over it that showed up as a shadow when the light was on. The refrigerator was filthy with stuck on food in it.
Faith Mon, 14 April 2025
Superb
Rickey Sun, 13 April 2025
Exceptional
Kathleen Thu, 10 April 2025
Staff not customer service oriented,...
Liked: Room was large and comfortable. HVAC worked well.
Disliked: No luggage carts at checkout ... No staff to assist with luggage. Front desk personnel did not seem interested in assisting elderly with this without some "prodding". Deteriorating neighborhood was very disappointing. A lot of noise in hallway from 'neighbors" kept us up after 11AM . .
Vanessa Thu, 10 April 2025
Exceptional
Berta Sat, 5 April 2025
Exceptional
Liked: The staff was super friendly and everything was clean
Amber Sat, 5 April 2025
Felt like home
Liked: It was great