Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park Guest Reviews
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7.9 miles from Albuquerque centre |
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Shay Mon, 4 November 2024
Pleasant
Callie Sat, 2 November 2024
It was very pleasant and...
Liked: I love the warm indoor pool and jacuzzi
Disliked: I found a little trash next to the bedside table that was not mine and a Hacky Sack under the bathroom shelving.
Mark Thu, 31 October 2024
Traveling
Liked: dog friendly and good breakfast
Disliked: stained carpet in room
Fricke Wed, 30 October 2024
Very poor
Liked: Staff helpful but untrained.
Disliked: Noise in hotel till 3 am Kids running down hall playing hockey 🏒. No courtesy or restraint. Parents had no control over kids. A lot of alcohol freely consumed.
Trudy Mon, 28 October 2024
Take it from me, DO...
Liked: Nothing!
Disliked: Check-in at 7:30pm took almost one hour. The desk clerk was eating out in the lobby area and seemed annoyed that we were wanting assistance. She told me I did not have a reservation there. I told her I had a reservation & confirmation on my phone. She said, “Let me see your phone.” She had my phone for 5 minutes and said I didn’t have a reservation and had the wrong hotel. I confirmed the address with my reservation. She said I had the wrong hotel even though the address I gave her was the address of where we were. She insisted it was for another Comfort Inn & Suites. I asked for that phone number and she told me to look it up using my phone. YOU CAN’t MAKE THIS UP! So, I was looking for it on my phone when she said, “Dial this number.” It was for another Albuquerque Comfort Inn. They did not have a reservation for me. By this time it was almost 8;00pm. She her me tell the gentleman on the phone my confirmation number, so when I hung up, she said, “What is that confirmation ?” I had tried to give it to her earlier. Well, low and behold, she found my reservation. She gave me the keys to 201 and my hubby & I made our way to the room. When I opened the door, A man was on the bed watching tv. 😳 Back to the desk. She called 201 to verify there was a person in there. Gave us room 103 and the keys wouldn’t work. Told us to eat at Burger King across the parking lot while she tried to get keys to work. UNBELIEVABLE!Finally got into the room at 8:45pm and it was marginal at best.
Marcella Thu, 24 October 2024
Pleasant
Liked: Our bill was $240 but then we were charged $258 when we got home and checked our bill. Not cool. We would like a refund please.
Maria Mon, 21 October 2024
Disappointing
Liked: The staff was absolutely wonderful and the beds were very comfortable
Disliked: It has very small restrooms my door was very hard to shut and open. Lights were not working properly It needs to be upgraded.
Wilmer Sat, 19 October 2024
Superb
John Wed, 16 October 2024
A comfortable experience that encourages...
Liked: The staff. The young man that I first met greatly assisted myself and my wife (who uses a walker) to get a room that was handicap friendly. The room was very nice. Comfortable beds and accessible shower for my wife. A very pleasant stay.
Disliked: There was nothing. Everything was great!
Vivian Sat, 5 October 2024
Given the above, it was...
Liked: Not much. The room was clean, I’ll give it that.
Disliked: My room had only sheer curtains and no drapes to block NEON lights from Burger King and others. It was like having the lights on in my room all night. Horrible nights sleep. The air conditioner was also very loud.