No coffee in the morning. People hanging out that look like they were living there at the hotel. When I checked in a woman was complaining because she was being kicked out. Had to street park after the concert, not enough spaces.

Liked: Nice beds.
Disliked: Kind of sketchy atmosphere.

Everyone was very nice. The hotel was clean and the hot tub was fun!

Pleasant

Very poor

Very good

Liked: nice breakfast
Disliked: Having a tv remote

Good

Good

Good

Liked: Food , customer service , pool , clean , comfortable, at end of stay told me I did not pay
Disliked: Took the payment as needed then Held money as pending payment on card , did not take payment but transaction approved, then Told me I did not pay

I wished we had opted...

Liked: Proximity to WMU campus.
Disliked: This hotel did not feel welcoming or safe. It is bare bones. The halls have a college dorm feel, the property is barely off the road and wedged behind a bar. The TVs and beds in the room are small.

Disappointing

It was fine- big, clean,...

Liked: It was fine
Disliked: Very clean, but quite a few things were broken in the bathroom- floor tiles, tp holder, door latch. Also the front desk was having computer issues and they wanted to keep my ID since they couldn’t check me in. I wasn’t particularly comfortable with that, since I needed to drive that evening!