Collegian Hotel & Suites Trademark Collection by Wyndham Guest Reviews
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0.6 miles from Syracuse centre |
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Steven Mon, 11 November 2024
Passable
Sarah Sun, 10 November 2024
Disappointing
Meire Sat, 9 November 2024
Very good
Shira Sat, 9 November 2024
Bad
Amy Sun, 3 November 2024
Okay in a pinch, but...
Liked: The staff members were friendly and tried to be helpful. The rooms were spacious.
Disliked: It is an older property and while they did their best to spruce it up, it needed more than paint and new carpets. There were weird things, like large gaps between vent or closet doors and walls.We booked the room so we could park and walk to a concert. We paid for parking, but ended up getting refunded for that fee, because parking isn't strictly enforced and non guests filled the lot. An end table in our room was broken, so much so that any items on it would fall off, and someone must have reheat fish in the microwave, so it had a strong fishy smell whenever we entered the room. All other rooms were booked, due to the concert, so we were stuck with it. Nothing, was offered to compensate for this (such as complimentary bottled water).
Hosea Sat, 2 November 2024
It eas awesome
Liked: Everything
Disliked: Nothing
Lizzy Wed, 30 October 2024
Very good
Liked: The location is excellent for the university.The reception staff are all exceptional: so friendly and willing to help
Michelle Mon, 28 October 2024
Pleasant
Abraham Tue, 22 October 2024
The facilities need updating and...
Liked: The staff were very friendly and helpful.Good location near the university.availalble parking
Disliked: I checked in on Saturday 10/19/24. The room that I received ( #512)had the following issues:1. The cold water in the bathroom sink ran like a trickle.2. The bath tub water did not drain properly.3.The widow curtain was off it's trackThe following day, I was given another room( #106) and it had the following issues:1.The bathroom towel rack came off its handle. It's dangerous especially coming out of the shower.2.there was NO exhaust fan in the bathroom.3. The toilet seat is far too low. It needs to be updated.4. all the windows are sealed and the only air circulating is from a fan that is noisy. It's hard to sleep in such an environment.
Michael Mon, 21 October 2024
Pleasant
Liked: Already responded to the survey you sent via text. Noted cleaning of rooms needs to be addressed in a future.
Disliked: What I didn't like?...... I Didn't like paying for a dirty bathroom, filthy facilities and paper thin bath towels.