The Cocoon is an excellent place to stay. My room was very clean and had tea/coffee facilities. The bed was very comfortable and warm. Very good shower. Staff are very pleasant and helpful. I highly recommend The Cocoon and Liverpool is a great place to visit.

Liked: It's location in the city. Very close to all the action. So many pubs to choose from. Also close to bus routes.
Disliked: No bad points.

staff were expetional

Liked: the staff where wonderful very helpfull and lovely people,bed was very comfortable.
Disliked: more drinking glasses

Good

Liked: Value
Disliked: Noise of pub upstairs

Exceptional

Superb

Exceptional

Liked: Very comfortable, clean and nice place.
Disliked: The room to small

Very good

Bad

Liked: I didn't stay because I put elsemere port as my location and it take 11/2 hours to get to the coocon it looked like a broffel from the outside and I in formed the wife who said your not staying at that broffel get yourself home
Disliked: It was like a shop window in the seedest part of Liverpool no parking places but I would park my car in this area it was quicker to get home than these supposed digs

Exceptional

Very poor