Very good

Very good

All in all a perfectly...

Liked: Very clean, staff was courteous and helpful, located close to the college.
Disliked: Pool and pool area could use a little work. Some outdoor seating would be nice.

Outside of the employee who...

Liked: We liked the rooms. We also liked the location. That was about it.
Disliked: The person at the front desk was extremely rude. Did not tell us about breakfast in the morning, did not tell us about the internet. Literally took a highlighter and ran over a couple pieces of paper and then said sign here and was very condescending. They should not work in the service industry.

HORRIBLE!!! I can never recommend...

Liked: The bed was comfortable
Disliked: The regional manager is the rudest person I’ve ever met. We had a misunderstanding of I paid for 3 course meal and the hotel didn’t offer but booking.com charged. When we couldn’t agree she chased me out and called the police. She told me she’s cancelling my booking right away. I’ve never ever been mistreated like that.

Very good

Good

Service not as expected

Liked: Facilities good
Disliked: We were promised a handicap room. Never got it. Checked out one day early. Request refund for one night.

Exceptional