Exceptional

Perfectly located !

Liked: The location is absolutely perfect, super close to Grand Central (we came by train). The one bedroom app has plenty of room for a couple + 2 kids. We loved having the possibility to cook/eat in the apartment. Roof top lounge is a wonderful bonus! Amazing view. The staff was also really kind and helpful.
Disliked: A little bit noisy due to the roadwork behind the hotel, but nothing crazy.

Amazing stay! No complaints, friendly...

Liked: The room was way more spacious than another hotel we stayed in Times Square, location was still just as accessible to everything, in fact closer to the main subway stations and a whole street of food and coffee right at the doorstep pretty much. Great facilities, big comfy bed, multiple mirrors, storage space and a really nice big mini fridge which was great for summer (August) as it was very hot so we could keep drinks cold. There was also option to attend their rooftop events scheduled for the week. We didn’t have much time to experience but great options on there if u are staying a while and have a free evening. Friendly staff too! They were also helpful in letting us check in early and holding our luggage while we did our last shop before we heading to the airport. There is also a hot drinks station which is also a very nice touch :) one last thing, the doorman and front of house staff were amazing and super helpful is suggesting when to take an uber and comparing prices with their options. It was raining when we left and we had help getting our suitcases into the car by the hotels door staff which was super lovely.
Disliked: Overall great stay! Not much to complain about other than I wish we stayed there longer than 3 nights :)

Fabulous place to stay -...

Liked: Great location and wonderful lounge/terraceErica Hartnett/ Nerico / Johanna / Stephanie were really helpful in printing my documents.
Disliked: Wait times at elevators can be long

Great hotel

Liked: Very fast response from staff.The staff was kind and helpful!Very good location. Clean rooms. The rooms look nice and well equipped.Enjoyed the rooftop on floor 33. Very nice view and quiet place where you can drink and relax.
Disliked: Nothing

Great , location was perfect

Liked: Clean and courteous
Disliked: The tv we couldn’t get the chrome cast to work or apps they tried fixing but we’re not successful

Nothing is ever free. Their...

Liked: Very little
Disliked: They used my stay to hound me to purchase a time share. I will never stay here again. Rip off.

Superb

Superb