Club Wyndham La Belle Maison Guest Reviews
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0.7 miles from New Orleans centre |
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J. Tue, 15 April 2025
Good location, cleanliness problems, unfriendly...
Liked: The suites are quite nice overall, they are quiet and spacious, and the location is great.
Disliked: Front desk staff were rude on check-in. The first suite we stayed in had severe cleanliness issues, which we unfortunately only realized after our first night. After notifying the front desk, we were relocated to a different suite. Front desk staff continued to be rude (except the bell boy who helped us relocate, he was nice). We did not get any apology or anything, and we had to get our luggage decontaminated upon getting home. We also never got a receipt upon checkout. I called them, they had an email address on file that didn't match mine at all, and told me they couldn't send the receipt to a different address, since we had already checked out. If I ever stay in New Orleans again, I will not stay at this hotel. Since the issues point to organizational problems (staff training, administrative), I will avoid Club Wyndham in the future.
Marcia Wed, 1 January 2025
Very good
Liked: The staff and location
Disliked: The restaurants and activities were not great
Cameron Sat, 5 October 2024
good value compared to similarly...
Liked: Was not there for fun, but appreciated the gym, (small) pool and other amenities. Loved the popcorn. WIsh I'd been there for the donuts. The kitchen facilities were terrific.
Condry Tue, 1 October 2024
Superb
Liked: There was no breakfast. Everything about the facility is excellent with one exception noted below. I've been to New Orleans twice and stayed here both times. Would do so again.
Disliked: The efforts by the "concierge" to sell stuff, including the "presentation" are beyond annoying. We skipped out as soon as we figured out what they were doing, even though they tried to prevent it. We cautioned late arriving relatives to avoid them, and they did.
Lisa Mon, 29 July 2024
Superb
Liked: How close to everything
Disliked: It was great!
Justine Sat, 20 July 2024
Very nice place to stay
Liked: Very pretty property. Well located. Clean and fully equipped
Disliked: I requested my car to the valet for 6am and It wasn’t ready which caused me to be late to my meeting.
Lavinia Tue, 25 June 2024
Exceptional
Suzan Thu, 30 May 2024
Superb
Anthony Thu, 28 March 2024
Superb
Marianne Tue, 19 March 2024
It was a fun stay...
Liked: I didn't know about the breakfast. We loved how friendly and helpful everyone was. They helped us figure out how to get to the places we wanted to go. We loved the popcorn and the bread pudding. We loved the pool facilities but didn't have enough time to use them.
Disliked: Nothing really. We were really happy.