Liked: The hotel and staff are amazing - first rate; loved it there; we will definitely go back.

Exceptional

Exceptional

Pleasant

Superb

Good

Liked: The location was great and they provide water bottles that you can refil on the water filters in the corridor. It has a fair price considering de location.
Disliked: The room was very dark, not very similar to the pictures, there was only one working outlet in the room for two people, the carpet could use a deep cleaning.

Not posting their prices in...

Liked: location
Disliked: The TV screen used to explain the details of the hotel was inefficient because every time I picked hotel info, I had to listen to their hotel commercial, which wasted my time, and it still did not give me the info I needed. I did not find a hotel booklet, which I could have read faster than being stuck w/the hotel commercials. I asked for a detailed explanation of my 17 minute phone call to a town 48 miles away in IL. They told me to call AT&T and get the answer from them. AT&T said they do not know how the hotel charged me for the phone call and suggested that I ask the hotel how they calculated the phone charge. AT&T also said they are not allowed to dislclose their contracts with the hotel. I followed AT&T's suggestion and called/emailed Club Quarters and did not get an answer. This is unacceptable. While making inquiries, I have shown good faith by paying for all of these international phone calls to the hotel and to its voice mail. (I live abroad). Telephone rates were not posted in the room. No one from the hotel has contacted me in order to help me to fulfill my reasonable expectation of understanding all charges.

Great property!

Liked: Everything was great. Clean, comfy beds, great service. Love the self serve kiosks.
Disliked: Nothing.

Superb

Good