Cloverdale Wine Country Inn & Suites, Cloverdale

I think we need to...

Liked: The location, room size and a mini-fridge are nice.
Disliked: We've been staying at this hotel for many years as the Best Western Cloverdale Inn and had hoped that the quality would continue under the new ownership but were disappointed. I don't think I've ever given a bad review but the beds are hard as rock and even our young friends who came along woke up with hip & back pain. Our TV cable was impossible to unfathom. The remote on-off button do nothing. We had to manually find an on switch on the back on the TV set. The cable box had no buttons. A tiny picture came on in the corner and it was only in Spanish. Channel changer didn't work. Then it wouldn't turn off so we had to unplug everything. When we called to complain they sent someone the next day who only reattached everything. He or she didn't fix it. The spa was only luke warm on our first night and on the second it was cold! Since it was freezing outside that was an awful experience. There is no more breakfast except some packaged muffins and oatmeal. The coffee in our room from packets was terrible. I think it was really old. The maid didn't even bother to make up our room one morning even though our sign was on the door. One of the two ice machines was broken! Overall, it was not a great experience and since I recommended the place to our friends who were upset about paying so much for an old worn place I was especially embarrased.

Nice one night stay.

Liked: Clean, Center of Town, Decent Sized Room. Plenty of Parking.
Disliked: No Elevator, No Breakfast.

Comfortable and economical.

Liked: Quiet, clean, easy to access, mellow. Comfortable bed and good smelling. Perfect for a night of rest while traveling
Disliked: Worn out work chair arm, somewhat dated carpet and a bit worn furniture. Loud minifridge but no prob with earplugs. I didn’t know what to do with the key cards. Seems wasteful to not re-use these.