Very Noisy

Liked: Good

Lovely historical building in a...

Liked: The hotel is located in the northern part of Sligo in a lovely stone walled building. The access to the leisure centre and pool was complimentary for guests and provided a great way to wind down after a long day. The restaurant was large and well furnished. There was plenty of complimentary parking as well. The family suite was a large two-bedroom apartment with plenty of room.
Disliked: There was some confusion in the booking regarding the use of the second bedroom for the family suite. Initially when we arrived the second bedroom room was closed. However, the staff where quick to recitfy this. There wasn't any utensils in the kitchenette but thankfully we did not need them.

Poor

Liked: The location is not bad and the room is big enough for a family of three.
Disliked: The hotel staff are not very friendly. I was travelling with me parents and I have seen reception staff be friendly to the locals (well, at least to the European faces). I am Asian and reception did not say hello or welcome or offer to help at all, given I was looking for help. Also, there is basically no noise insulation. The kids beside our room were screaming and hitting the wall up until midnight and we were unable to sleep. Overall it is a very disappointing experience.

Brilliant location, wonderful staff and...

Liked: Every member of staff we encountered were exceptional. The restaurant food in the evening was lovely and we ordered breakfast to the room the next morning, it was first class. They offer a tent service in the room for wee ones, which we ordered for €15 and it was brilliant, all set up on arrival along with kids activity packs. There’s also a sweet shop in the hotel a lovely we novelty for children and adults. Also having a pool at the hotel was great! The hotel was very clean and the rooms. The bar and restaurant were beautiful and lovely festive decorations. My daughter has autism and when booking the restaurant we asked for a quiet seating area. This was noted and accommodated subtly. Our food was brought out quick and timely making it an enjoyable experience for us all.
Disliked: This is more feedback than criticism. The rooms are a bit dated decor wise, however very comfortable and all fittings are good quality. The swimming pool and changing rooms would definitely benefit from a makeover. It would really take the hotel to a new level.

Exceptional

Liked: Excellent food. Large rooms. Family friendly.

Superb

Passable

Good

Liked: Food was delicious
Disliked: The bed was so uncomfortable.

Exceptional