Clarion Pointe, Port Arthur | ConcertHotels.com

Exceptional

Pleasant

Liked: This is a motel with no elevator. I was glad that we were on the first floor. Breakfast was very odd at this motel . The staff put out very little food for breakfast. The juice dispenser was out of order. The coffee machine generated a disgusting type liquid. The fruit was very old. Every thing I touched on this breakfast bar was sticky, as if syrup was poured allover. There were only two paper cups in our room/ studio remodel, 3 K-cups, small soap, empty shampoo dispenser. The location of this motel is difficult to find in the dark, even with GPS. There is also construction and other obstacles in the road you must navigate to get there.
Disliked: The staff person, maybe the owner, charged $100 upfront on our credit card when we checked in, just in case we damaged something. This is a two floor motel with no elevator. We were coming back from a Tropic Rock concert in Gulf Shores, non-smokers, late at night, retired military, elderly. The king bed was not comfortable. Linens were good. The floor was covered with dirt throughout. It was so dirty, my feet became black after getting out of the shower. I had to shower again, rinse off the dirt and put shoes back on to get back into bed. There were two dispensers, the shampoo dispenser was empty and broken.This room is a remodel with nice high-end finishes, plus other things I can't describe. There are lots of really odd, weird things going on with it. There is a microwave in the room that functions, and a second that doesn't.

Very good

Exceptional

Superb

Great stay. Will stay again...

Liked: The beds were the most comfortable I've ever slept on. Alex Patel, general manager, was the only staff contact I experienced. He was extremely professional, knowledgeable & helpful. Breakfast was typical hotel breakfast, dry cereal, muffins, & waffles.
Disliked: The water pressure was extremely low. Toilet would flush but slowly & shower was a slow process. Water was warm for shower. Therre is a lot of major construction going on the the area so I don't hold the water pressure issue against hotel.