The bathtub was so old and yellow it did not look clean. It was a step-in tub with a shower curtain. The windows had broken slat blinds, which was a problem because all the doors faced to the parking lot. We did not unpack the car and we asked if we could get a refund to go somewhere else and since we booked through ConcertHotels, we could not. I am surprised this is a Clarion - I wish I had researched better.

Liked: The lady at the desk was nice.
Disliked: Yes, just dumpy.

Overall the hotel was great; cozy and easy to get around.

Liked: There was a pool!
Disliked: False advertising saying there was a jacuzzi in my room when there wasn’t.

The hotel was so clean and the room was big, clean and perfect. The breakfast was amazing. You can walk to stores and restaurants, and just a few minutes to the Orion by car.

Liked: Clean.
Disliked: Nothing at all.

Liked: The staff.

Exceptional

It wasn’t over the top...

Liked: The night shift desk work was awesome! She called and informed of information I needed before arriving and was very friendly. The location was very convenient.
Disliked: The staff turned off the key to our room at 7 am. Some of the staff was a little less than friendly. A lot the staff looked very unhappy

Exceptional

Good

Liked: the breakfast was good
Disliked: the carpet in the room was so dirty

Superb

Poor

Wonderful and comfortable stay.

Liked: The staff were very friendly. All the people were nice, greeting me with a smile and good morning. Offered me help and leading me in the right direction. Great hot breakfast and delicious coffee. Beds were very comfortable.
Disliked: Nothing

Very good

Liked: The location, the price, the staff, the free breakfast.
Disliked: Fridge in room didn't work.

Superb

Liked: Location was excellent.close to the airport(12 minutes away)and close to what we needed. Room was a decent size and comfortable . Staff was friendly and accommodating.
Disliked: Breakfast was the same,good but no variety. Outside Temp was 76° all week and at one point 80° but unfortunately the outside pool was closed for the season ...wish that was specified online because I would have chosen one with an indoor pool .