Clarion Pointe Charleston - West Ashley Guest Reviews
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7.0 miles from Charleston centre |
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Patricia Sun, 6 April 2025
Ok, if you're not picky.
Liked: Ok, but....over 4 days the room was not cleaned or towels replaced, the kitchen had a broken coffee maker and no silverware, cups, anything. There were trucks in the parking lot running their engines all night. The shower was either scalding hot or all cold, not mixed and comfortable. The bed was comfortable. I felt safe, but it was pretty basic. There were signs of renovation but the pool area was closed, the work out room had some equipment but it wasn't inviting. The building has a lingering scent of tobacco despite being smoke free. I was happy to leave.
Zelda Sun, 30 March 2025
Booing.com you need to visit....
Liked: If I could give it a zero that would have been too much. The hallways were cluttered with garbage, spills on the hallway floor and in the elevator. When I went down in the elevator in morning the same stains were there. The room was old and outdated. The room lamps were rusted at the base and the lamp shade was dusty the knob on the shade was missing. There was no remote for the second room it was missing a battery. The bedroom bed frame rod was protruding from under the box spring, the bed skirt was pushed under the mattress. If there was supposed to be a fire detector in my room it was not there and the wires were hanging from the ceiling. There was no toilet paper holder it was broken and there was no outlet to plug the hairdryer into. Whenever I travel I always bring my own washcloth , so as usual I used my own washcloth on the first morning of my stay. I went out and returned to find my Gray washcloth missing. There was no way it could be any confusion mine was GRAY the hotel’s is white. I don’t have anything nice to say about my stay. It was horrible to say the most. I have taken pictures of everything that I have mentioned. I did leave something out the room door security latch was broken and the replacement was a cup hook.In short they should be refunding me my money for staying in a horrible place. I have stayed in many hotels in my adult life but nothing like this. There are only a few guess everyone else are residents.
Portillo Sat, 29 March 2025
Terrible
Liked: Nothing
Disliked: Everything
Ashley Thu, 27 March 2025
Disappointing
Liked: Room had a funny smell. No blankets on either bed. No blankets available at the desk. Killed multiple roaches. Fingerprints everywhere, looked like a kid colored on multiple walls with a black crayon. Staff wasn't rude but definitely wasn't friendly, no smiles, no greetings....
Gloria Sun, 23 March 2025
TERRIBLE EXPERIENCE! And would not...
Liked: This property needs to be renovated and totally refurbished. Need new carpet as it is filthy and smelly. Sheets are old and had stains! Spackle on the walls and not painted. Elevator smelled so bad too.
Disliked: Toilet cover was broken. The moment we got off the elevator the whole floor smelled so much of bleach! It is just terrible! Not worth the money we paid for! Horrible experience. I would never recommend this place!
Karis Fri, 21 March 2025
I had a great experience!!
Liked: The staff was amazing!!
Disliked: N/a
Christopher Thu, 20 March 2025
we almost slept in the...
Liked: the staff was very friendly
Disliked: everything else , the room was filthy and stunk.
Shamandra Sun, 16 March 2025
I like the Clarion the...
Liked: Room is spacious. The bed was comfortable
Disliked: Room needs to be updated. Shower rack broken, table in the living room area broken , no was cloths n my room
Leo Sat, 8 March 2025
Mediocre
Liked: Outside was ok , looked like a clean place
Disliked: Outdated , dirty , obvious signs of smoking inside . Such as cigarette burns on the tub . Yellow walls, fridge was 80 years old . Furniture stained and outdated. carpet was outside stained and smelled. I used a can of disinfectant in the room .
Shatiera Wed, 5 March 2025
Perfect will stay again!
Liked: Everything
Disliked: Nothing