Clarion Pointe Beckley Guest Reviews
Write a review
2.8 miles from Beckley centre |
Write a review
Cynthia Sun, 3 November 2024
Clean and comfortable
Steven Tue, 29 October 2024
We were not satisfied
Disliked: We had to change our room twice 1. broken bed 2. toilet leaking.
James Thu, 24 October 2024
Very good
Paige Wed, 23 October 2024
Very good
Liked: Bed was comfortable and staff was nice. Breakfast didn't have many options beyond waffles and cereal. There were a couple pieces of trash that had been left in the room upon our arrival, so I think cleaning crew could have done better but it didn't feel "dirty".
Russell Wed, 23 October 2024
Not pleased.
Liked: The fact there was an elevator.
Disliked: The amount of time it took to check in. The half cups of coffee still sitting on the desk, dirty wash cloth in shower and broken ice machines, the fact for 3 nights in a row I had toget keys reactivated & no they never got near keys or magnets.
Katherine Mon, 21 October 2024
Just stayed for one night...
Liked: The room was beautiful with the mural of the bridge
Disliked: Didn’t have washer and dryer and just need rooms updated
Leighton Mon, 21 October 2024
A good affordable option in...
Liked: I'd read mixed reviews for this hotel. We found the room comfortable, clean and relatively quiet. The complimentary breakfast was simple, but fine (and free is good!). We had a two night stay. the location, near a major highway was convenient for car travel.
Disliked: My only complaint is that the room was not cleaned during our stay, but perhaps that was because my wife left a Do Not Disturb sign on the door for much of the day.
Lois Mon, 21 October 2024
People were the salvation
Liked: Desk staff were helpful, friendly, welcoming, and informative. Great folks!
Disliked: Refrigerator in room. was unplugged and basically useless. At least the one in our daughters room worked which saved the food we were taking along.Hair dryer in room did not work.
Prazer Wed, 16 October 2024
Not as nice as last...
Liked: The room was clean for the most part.
Disliked: The carpeting in the room was filthy making my feet black! The bath tub had black spots near the drain and on the shower curtain. I was told that the 2 on-site ice machines were both broken.
Moncrief Tue, 15 October 2024
We were exhausted after hours...
Liked: Bedding was great and comfortable.
Disliked: Room cleanliness and the tub drained too slow. Breakfast was not anything special. One milk pitcher which you couldn’t get the milk out of. Everyone struggled with it. No working ice machines in the whole hotel.