Clarion Inn & Suites Guest Reviews
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3.1 miles from Muskegon centre |
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Vernon Mon, 7 October 2024
For the price not a...
Liked: very limited waffles or cereal , toast no fruits . Rooms needed to be updated , carpet was in need of a good cleaning.
Disliked: could not use the pool .
James Sat, 28 September 2024
Good
Michael Sun, 22 September 2024
Pleasant
Robert Mon, 2 September 2024
Challenging and disappointing
Liked: Did not eat the breakfast. Just wanted to leave as soon as possible. I originally chose to stay here because of the location being close to the Lake Ferry.
Disliked: When we arrived at almost midnight the rooms were literally like a sauna and it took a very long time for the rooms to cool down. It would have been good customer service to have the AC on prior to arrival. The facility looks very very old and tired. You need some upgrades and improvements. I would not return again.
Rhonda Tue, 27 August 2024
Bad
Liked: Nothing
Murphy Sun, 25 August 2024
Disappointing
Awali Wed, 21 August 2024
Very uncomfortable and unpleasant!!
Liked: There was hardly any choice.. almost nothing was available when I arrived for breakfast,, I took a cup of coffee and left
Disliked: The hotel looked very poorly maintained, rooms were really dark hardly any decent lighting, looked like a per hour motel.. The Barthroom was a disaster!!! to say the least, the toilet was not fixed to the floor.. overall a disaster!
Stewart Fri, 16 August 2024
Passable
Jamie Tue, 13 August 2024
Worst hotel I have ever...
Liked: Nothing. Non friendly staff. Upon entry horrible smell. Pool was down with no information to provide. Room was beyond disgusting and dirty. Items left from previous guest. Curtains do no close, electrical tape was on curtains to try to close. Lamp shade was busted. Burn marks on bed. Crumps and hair on sheets. Charger looked like it was blown out. Bathroom was scary, toilet seat didn’t fit.
Disliked: Everything. Dirty, unfriendly, smelled bad. Not one good thing to say about this property.
Delores Mon, 12 August 2024
HORRIBLE MANAGER IS RUDE AND...
Liked: NOTHING ABOUT THIS HOTEL AT ALL IT SHOULD BE SHUT DOWN NOTHING BUT CRACKHEADS ALL OVER THE PROPERTY.
Disliked: THE PRICE I PAID WAS RIDILOUS. POOL AND HOT TUB WAS COMPLETELY SHUT DOWN THEY DID NOT EXPRESS THIS AT ALL JUST SIGN ON THE DOOR. WAS SUPPOSED TO HAVE 3 TOWELS IN EACH ROOM ONE OF THE ROOM HAD 3 THE ORHET ROOM HAD 1. WE HAD 7 PEOPLE ALL TOGETHER IN BOTH ROOMS SO 4 TOWELS WAS NOT GOING TO WORK. ASKED FOR 2 TOWELS AND COULD NOT GET THEM I WAS TOLD NO HAD ARGUMENT WITH MANAGER AT THE FRONT DESK AND HE DID NOT EVEN CARE HORRIBLE PLACE AND PEOPLE.