The room was not ready or clean by 3pm check in. They supposedly had a "guaranteed" 3pm check in. We went back to the front desk, and instead of asking us or offering another room,they told us to wait a few minutes. We traveled to get to the area, and I had an event to attend that night and wanted to relax. It took half an hour for the maid to get the room ready, and we literally had to shlep our stuff into the hallway and wait outside. Other than that, this room was a good value for the price.

Liked: Free breakfast; fridge; microwave; vanity area outside the bathroom; comfortable bed.
Disliked: Room was not ready by 3pm check in.

Was comfortable, until it was...

Liked: We were accommodated after we had a problem with our room.
Disliked: Apparently there was some pest control seevixi earlier that week, we had pests in our room. We were moved after midnight (after we made th discovery). It was disappointing, but we were made whole.

Exceptional

Exceptional

Dissappointing

Liked: The room was a good size and comfortable, it was set back a way from the main office but we were able to park close by.The bed was very comfortable and the room appeared to be clean but we found cockroaches in the morning before leaving. Had we seen them the night before we would not have stayed.
Disliked: cockroaches

It was ok

Liked: Área close by to where I needed to be
Disliked: There was 2 roaches in the room, small and alive, toilet was unleveled, but everything else was ok

It was okay.

Liked: The check in clerk was very pleasant and helpful.
Disliked: The bathroom wasn't very clean and it stank of urine. There was no tissue and only one roll of toilet paper. They advertise that they have spare toiletries if you forgot anything but they did not have a toothbrush. The vending machine was out of water and they had no water at the front desk. The television in the room did not work well, very sketchy and fuzzy. At one time, it would not turn on at all. We went to the desk to ask for help. They said they would send maintenance over but two hours later, no one had come. We also asked to have our room made up while we were out for the day, but they neglected to do it.

Pleasant

Disliked: we saw a cockroach by the TV stand while we was eating... no hot water had to shower with medium water

Nice stay and nice team

Liked: The front desk all of them are very helpful
Disliked: The only problem that the rooms has no safe box

Would stay here again.

Liked: Most of the time very quiet at night. Lots of parking. Entry to the rooms always secure.The lobby is beautiful.