The room was not ready or clean by 3pm check in. They supposedly had a "guaranteed" 3pm check in. We went back to the front desk, and instead of asking us or offering another room,they told us to wait a few minutes. We traveled to get to the area, and I had an event to attend that night and wanted to relax. It took half an hour for the maid to get the room ready, and we literally had to shlep our stuff into the hallway and wait outside. Other than that, this room was a good value for the price.

Liked: Free breakfast; fridge; microwave; vanity area outside the bathroom; comfortable bed.
Disliked: Room was not ready by 3pm check in.

Exceptional

Great and family friendly experience...

Liked: I the attend is so nice and helpful I didn’t have my phone charger he was nice to lend me his , the cleaning staff are amazing as well. The breakfast staff are just as helpful customer service all the way around I would recommend this place to all my family and friends

Good

Disliked: could not get the TV to work. called down to front desk was told to call back later

Exceptional

clean, friendly place to stay...

Liked: easy to find, easy access to downtown

Superb

Exceptional

Was comfortable, until it was...

Liked: We were accommodated after we had a problem with our room.
Disliked: Apparently there was some pest control seevixi earlier that week, we had pests in our room. We were moved after midnight (after we made th discovery). It was disappointing, but we were made whole.

Exceptional