Clarion Hotel & Suites BWI Airport North Guest Reviews
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2.5 miles from Brooklyn centre |
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Karen, Hagerstown Wed, 6 March 2019
Overall good; slow elevators; ice machine on 6th floor only?
Liked: Clean room.
Disliked: Extremely slow elevators.
Larissa Tue, 19 November 2024
Nasty
Liked: Nothing
Disliked: It was a dirty room with roaches and bugs and dirty carpet. I was there for about an hour I left
Jerome Fri, 15 November 2024
Lots of cockroaches
Liked: Location, near the train station and airport shuttle
Disliked: Lots of cockroaches, had to switch rooms several times. Breakfast meal stub is only once even we were booked for 1 week.
Lucky Thu, 14 November 2024
Don’t go here unless no...
Liked: Nothing but location
Disliked: The property has roaches and the the staff are not really trained to run a front desk we were told there was no rooms available at the desk but we book rooms directly through booking which turns means the clerk doesn’t under stand commissions dealing with booking versus just booking direct through hotel for $6.00 more smh
Tavare Wed, 13 November 2024
Sucks
Liked: Nothing they have roaches
Disliked: Nothing they had roaches
William Mon, 11 November 2024
Bad
Liked: Nothing
Disliked: Very unclean and cockroaches were in the room. Staff was very unprofessional
Marcia Mon, 11 November 2024
Disgusting breakfast a lot of...
Liked: Nothing
Rijken Mon, 4 November 2024
Terrible hotel: bad service, dirty...
Liked: The parking space in front of the hotel.
Disliked: The Clarion Hotel is the worst I have ever experienced while being on a trip to the USA. Because we arrived late and had to leave early, I requested via Booking a breakfast pakkage for us to take away. Also I requested two rooms next to each other. The hotel messaged me immediately this would be done for us. Once we had arrive, the receptionist, Mr. Shah, denied it and didn't cooperate well at all. After saying the hotel could receive a bad review, he changed our rooms to two ones next to each other. The other request (breakfast package to take away at earl check out) was denied. The hotel itself is dirty, unwelcoming and even feels dangerous. Drug addicts hang in the elevator and around. The door of our room didn't lock well and the room itself had an unlocked connection door with the other room. When we opened it, we found a heroin needle under it. The floor of our rooms where dirty and we also found two roaches and one brown marmorated stink bug. The bedsheets weren't clean at all and the matrases had stains in them. In one of these two non smoking rooms, one could smell the sour smelling air of smoke. Once we checked out, mr. Shah didn't say goodbye nor greeted. After driving for a small hour we needed to fill up our tank and discovered my creditcard was lost. So, we returned immediately and a new receptionist was there. She handed over the creditcard. We still do not know what mr. Shah did with it and why he didn't pay efforts to communicate about the card... The Clarion Hotel is indeed one of the worst hotels I've ever stayed in while being in the US. DON'T STAY OVER THERE !!!
Natalie Wed, 30 October 2024
Very poor
Liked: Location
Disliked: Roaches in my roomThe walls were falling apart Was poorly cleaned hair everywhere the tub was nasty. They work with a third party and don't have them up dated that it cost to park.
Shavonne Tue, 29 October 2024
Very poor
Liked: The woman at the front desk was very helpful and polite
Disliked: Bugs are in there rooms
Dyasia Mon, 28 October 2024
Bad