Disliked: The renovation work was still ongoing

Exceptional

Liked: Fantastic hotel, great location, housed in historic building.Room was great size, exceptionally clean, comfy bed. Dinner surprisingly good & breakfast adequate.Highly recommend, would definitely stay again.

A very good lakeside option...

Liked: The location, right on the expansive river and part of the Munktell Museum complex is hard to beat. The staff were all friendly, engaging and helpful, especially larger-than-life Angelo in the restaurant. Half board as part of summer tariffs is great and convenient, as there are no other restaurants within two blocks of the hotel. The rooms are spacious with lovely high ceilings and big windows that open. The bathrooms are a good size. The outside seating at the restaurant is fabulous—it overlooks the lake and is a perfect place to unwind in good weather. I felt very safe as a solo traveller, as it’s a good family-friendly hotel.
Disliked: I’ll caveat this by saying the hotel is undergoing a much-needed renovation. It looks as though the rooms have only had a superficial update in the past thirty years and the quality of fit out is far below what I’ve come to expect from Clarion Collection hotels. I upgraded to a superior room so I could have shampoo and conditioner and bigger pillows. It grinds my gears a little that these things are considered upgrades, when they come standard in comparable hotel chains. The hotel is about a 20-minute walk from the train station, over cobblestone streets and uneven paths, so a taxi is a good idea.

Very good

Great, friendly staff who were...

Liked: Great meals, breakfast, pika, dinner. Homestyle Swedish cuisine, and breakfast offerings were wide in variety. Staff were nice and friendly
Disliked: Rooms were a little dark

Good

I received all I needed

Liked: The staff was super helpful and kind. Perfect communication in English. I was assisted in anything I needed. No issues with a slightly early check-in and a slightly late check-out. A rental bike was at my disposal in the price of the stay. Also, included in the price of the stay, the hotel offered breakfast, tea, coffee and sweets, and dinner every day with a variety of food and drinks. All tasted really good. The hotel was clean, comfortable, quiet and safe. There was a desk and a good enough wi-fi connection in the room for remote work.

Good

Superb