Ciutat de Girona

Very good

Passable

Liked: The location
Disliked: Room was blah, only decaf coffee, just lacked warmth

Not value for money. Outdated...

Liked: Friendly staff and nice location
Disliked: We stayed recently to your hotel and would like to share some honest feedback. While I appreciated the warm and kind attitude of your staff, as well as the high-quality bath products, the overall experience did not meet the standards we expected from a 4-star hotel.The room showed significant signs of wear — the floor had cracks and discoloration, and the wooden bed frame was chipped in several places. The bathroom sink was regularly blocked, with dirty water rising back through the pipes, which was very unhygienic. It was also plastic and full of cracks and wear. The shower had poor water pressure, and the tea/coffee amenities felt outdated and below the quality expected from a hotel in this price range.We avoided asking for any compensation during our stay, as we were trying to enjoy our vacation without turning it into a complaint process. However, in fairness, we do believe that some form of compensation is appropriate, given that the experience did not reflect the cost or advertised standards.Unfortunately, we’re leaving disappointed, feeling that the value received was far below what we paid.

Superb

Superb

We have very much enjoyed...

Liked: Location, staff was very friendly, perfect stay with kids
Disliked: Water power was low, windows where small and on one side.

Superb

Perfect

Liked: Perfect location. Very comfortable hotel
Disliked: Not applicable

Very close to the old...

Liked: Very well-located; close to the river (Riu Onyar), and cultural heritages, the room was clean and comfortable, like a room of the three stars hotels.