City Sleeper at Royal National Hotel, London

Superb

Very good

Good value for money stay...

Liked: As advertised. Clean and comfortable rooms. Convenient location. Good value for money

A Tragic Experience!

Disliked: Unfortunately I couldn’t see the hotel. I have a 4 years old girl. I have sent a message to the hotel when I reserved a room, I told that I have 4 years old girl and I want an extra bed into my room. The replied me ‘ok we will put an extra bed into your room, we are waiting for you’. However, when we arrived to the hotel, they told me that we cannot stay at the room I reserved with the 4 years old girl, I have to stay at the bigger room but they don’t have availability. So we wait for 2 hours at the hotel reception. Then they told me that a hotel next to City Sleeper has availability and we can stay there. But we had to made an extra payment, and new hotel has 3 stars and has definately bad conditions then City Sleeper. We want to stay at a room with double bed, but our new room was 2 single bed with a sofabed. In addition, even we inform that we have a 4 years old child, they made us pay extra money, and we stay at different hotel with worst conditions. That was a tragic experience!

Comfortable and clean

Liked: Speedy reception. Nice there was a fan in the room.
Disliked: The safe didn't work

Couldn’t complain

Liked: Clean, comfortable hotel! Maybe a little pricey for one night but it’s London! Close to King’s Cross also aswell!

Very good

Liked: Hotel is in a very busy, central location in London. Felt very safe and relaxed though. Twin room was spacious, clean and well furnished.
Disliked: The room had no air conditioning and as a result got really quite uncomfortable at times, even in mid October. A fan was provided in the room but it would've been cumbersome to use. That's the only negative I can think of but it is important to note.