City Quarters on Brewer Guest Reviews
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Write a review
Joan Sun, 30 March 2025
It suited my needs, was...
Liked: Very clear instructions especially with door codes. Own room with fridge. Privacy. I didn’t mind the bathroom down the hall, I think I was the only one using it while I was there, it was very clean. But I didn’t have a hot shower, water was only tepid and the water doesn’t drain properly. I couldn’t wash my hair as too cold. I spoke to the cleaner but she couldn’t solve these problems.
Lucy Sat, 29 March 2025
DO NOT STAY HERE !!
Liked: Nothing
Disliked: We booked this property for around a week and a half, but unfortunately had to evacuate on our first night due to a severe bed bug infestation, an unidentified object on the back of the TV, and a missing smoke alarm.We immediately raised these concerns with the hotel, and they agreed to refund us (though we would have been surprised if they hadn’t). However, the refund process took over a month, and we had to follow up multiple times to actually receive it.Would have added videos of the beg bugs crawling around the hotel has already seen them via email. Given the experience, we do NOT recommend this property.
Blake Thu, 27 March 2025
Bad
Wilson Thu, 27 March 2025
Bad
Stephane Mon, 24 March 2025
RUN AWAY FROM THIS FILTHY...
Liked: NOTHING TO BE LIKED IN THIS FILTHY PLACE
Disliked: DO NOT STAY HERE – BED BUG INFESTATION IGNORED FOR OVER A YEAR!This hotel is absolutely filthy. I originally booked for three nights, but after the second night, I discovered my room—and my bed—was infested with bed bugs. Completely disgusting.When I reported it to management, they acted "surprised"—what a joke. After checking other reviews on Booking.com and Google, I found that this infestation has been ongoing for at least a year! Every time a guest reports it, they respond with the same generic, hollow excuse:"We take cleanliness and guest comfort very seriously, and our team follows strict cleaning and hygiene protocols, including regular inspections and deep cleaning of our rooms."Yet, they do absolutely nothing. Guests keep getting bitten, and the problem persists.And the worst part? Booking.com continues to list this hotel, sending unsuspecting guests straight into a nightmare. This is beyond negligence—it’s disgraceful. Avoid this place at all costs.
Aarslev Sun, 23 March 2025
Very poor
Zenobia Sun, 16 March 2025
Bad
Disliked: Was infested with bed bugs, had to leave early because of it and they won't refund me. I have videos and photos of the bugs
Kaitlyn Sun, 16 March 2025
Easy access, poor effort on...
Liked: Good no location , easy access to room and building
Disliked: Unclean bathroom, the soaps were used as well as the towels. The room fridge was unplugged due to lack of extension leads. Website does not work in regards to contacting them. As well as no response via booking.com
Tewis Thu, 13 March 2025
Save you money and RUN!
Disliked: Good place to stay if you want to be informed at the last minute about labour work happening early the next mornings, if you want to share your night with BED BUGS or if you like to struggle to get in touch with the owners...All together, one of my worst experiences ever
Shane Thu, 13 March 2025
Passable