Citrus Hotel Eastbourne by Compass Hospitality, Eastbourne

It was a good and...

Liked: I stayed one night. The hotel was recommeded by a friend. It was on the seafront and my room had a sea view, which I enjoyed. The hotel staff were excellent, the room was good and bed was comfortable. All was good.
Disliked: Shower was OK but water pressure was not great.

Very good

Liked: Stayed here many times in the past. Central location is good for us. Always clean and welcoming.
Disliked: Rooms is looking a bit unkempt with cracks, badly painted skirting boards with gaps in and carpets needing a bit of attention.

Exceptional

Comfortable and value for money...

Liked: Location was great. It was on the sea front and close to bars and restaurants. The staff were cheerful and polite and extremely helpful. The Breakfast was tasty and plentiful and Nancy made sure we had a plentiful supply. She was jovial and friendly and was a delight.
Disliked: It was rather tatty and is in need of renovation. There was no bar where we could have sat and relaxed with a beer or glass of wine. They had a fridge selling bottled beer and other drinks but it’s just not the same.

Exceptional

Liked: We had a sea view room, good size, plenty of room, very quiet, two showers was handy, small walk in wardrobe was handy, three chairs, small table.
Disliked: The bed was a little lumpy, pillows overstuffed and disappeared between the bed and wall.

Good

Liked: It was a lovely sized room with a sea view and well laid out. Beds comfortable and shower ok, although not a power shower. Good breakfast. Staff in the morning were extremely helpful and friendly.
Disliked: The building is a bit dated, but an effort has been made to improve it. Could do with more regular cleaning of the windows. Problem with toilet cistern filling. Staff on arrival not helpful when trying to sort breakfast for the next morning.

Brilliant.

Liked: The breakfast was great and well worth the price with a lovely lady singing away she was very helpful, all the staff were nice, The size of the room was good as well as the location over all my husband and I had a lovely weekend stay.

Nice place for family!

Liked: Nice staff, the view room is lovely and big room, i have one seagull visit me every morning taking breakfast together! ❤️
Disliked: Just to put little bit accent to bathroom, no was properly clean!

Accommodation ok. Staff very friendly.

Liked: Location in the town
Disliked: Rooms could do with being redecorated as bits of wallpaper were missing and a poor repair to the ceiling.

Cheap option but very run...

Liked: Permit for parking is good rather than mucking around with the pay & display aspect. Staff were friendly & helpful. Location is great for access to seafront.
Disliked: Hotel is massively run down, needs a real face lift. It looked dirty in the communal areas & needs redecorating & modernising. Room was barely cleaned or anything changed by cleaning staff. Lights in room are annoying as if you need ambient light at night without full lights you only have main 2 light switches which are useless. Bedding was damaged & and generally, room not in a good condition. Lack of facilities in room, no safe, no fridge, two showers, only one worked both need a good clean as did the bathroom.Hotel is generally in a poor state of repair, not awful but certainly leaves a lot to be desired. Cheap option and that was quite clear sadly. Breakfast is basic, staff lovely but very basic breakfast.