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citizenM Chicago Downtown eeee - (888) 406-7656
citizenM Chicago Downtown, 80 East Wacker Place, Chicago, IL -(888) 406-7656
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2207 Ratings)
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Hotel Description
Featuring a shared lounge, a restaurant as well as a bar, citizenM Chicago Downtown is located in the center of Chicago, one mile from Ohio Street Beach. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. Oak Street Beach is 1.5 miles away and Cloud Gate - The Bean is a 7-minute walk from the hotel. At the hotel, the rooms have a desk. Every room is equipped with a safety deposit box and some feature city views. Guest rooms in citizenM Chicago Downtown are equipped with a TV with cable channels and an iPad. Guests at the accommodation can enjoy a buffet breakfast. Popular points of interest near citizenM Chicago Downtown include Millennium Station, Millennium Park and Shops at Northbridge. Midway International Airport is 11 miles away.

Check-in time: 14:00   Check-out time: 01:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Heating
` Shared lounge/TV area
` Wheelchair accessible
` 24-hour security
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Luggage storage & lockers
` Non-smoking property
` Allergy-free rooms available
` Takeout dining services available

citizenM Chicago Downtown Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Theodora Sat, 12 April 2025

Superb

5

Exceptional - 5.0 out of 5

Deloris Sat, 12 April 2025

My view was amazing

5

Exceptional - 5.0 out of 5

Brittany Wed, 9 April 2025

Exceptional

Liked: It was cozy and easy to get around town. Greatly appreciated how nice and warm it was inside especially when it’s so cold and windy outside!

5

Exceptional - 5.0 out of 5

Manqing Wed, 9 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Cathy Wed, 9 April 2025

Exceptional location, well-kept hotel, and...

Liked: Hotel was exceptionally clean from the room to the gym. The onsite gym was fully equipped with all the essentials to get in a good lift or cardio session. Staff was extremely welcoming and accommodating. Being able to store my bag on the last day so I could explore a bit more before the flight was an additional plus.

3

Pleasant - 3.0 out of 5

Darren Wed, 9 April 2025

The hotel provides good budget...

Liked: The hotel has some neat amenities, like being able to control the color of the lighting and control the temperature via an iPad. The bed was firm was quite comfortable, and big! I liked the soap and shower gel very much as well.
Disliked: The room was small, and with no carpet. There was no microwave, and the tiny lunchbox-like fridge barely held anything, and what I placed inside wouldn't stay very cold. I asked the attendant about it and was told the fridge is automatically regulated. I also felt cramped in the bathroom and had to carefully maneuver to get inside the shower. When others closed their doors, it created loud banging noises, so I had to use earplugs when sleeping.

5

Exceptional - 5.0 out of 5

Pablo Wed, 9 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

M Tue, 8 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Derrick Tue, 8 April 2025

It was nice and different...

Liked: The breakfast was amazing and fresh different kind of selection to chose it was 10/10
Disliked: The only thing was the room service I needed more towels and I let them know but they never returned with any towels

5

Exceptional - 5.0 out of 5

Cameron Tue, 8 April 2025

Highly recommend for location, personnel...

Liked: Location and funky vibe
Disliked: It’s a strange one but lack of outlets in the room

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citizenM Chicago Downtown 80 East Wacker Place, Chicago, IL