citizenM Chicago Downtown Guest Reviews
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Theodora Sat, 12 April 2025
Superb
Deloris Sat, 12 April 2025
My view was amazing
Brittany Wed, 9 April 2025
Exceptional
Liked: It was cozy and easy to get around town. Greatly appreciated how nice and warm it was inside especially when it’s so cold and windy outside!
Manqing Wed, 9 April 2025
Exceptional
Cathy Wed, 9 April 2025
Exceptional location, well-kept hotel, and...
Liked: Hotel was exceptionally clean from the room to the gym. The onsite gym was fully equipped with all the essentials to get in a good lift or cardio session. Staff was extremely welcoming and accommodating. Being able to store my bag on the last day so I could explore a bit more before the flight was an additional plus.
Darren Wed, 9 April 2025
The hotel provides good budget...
Liked: The hotel has some neat amenities, like being able to control the color of the lighting and control the temperature via an iPad. The bed was firm was quite comfortable, and big! I liked the soap and shower gel very much as well.
Disliked: The room was small, and with no carpet. There was no microwave, and the tiny lunchbox-like fridge barely held anything, and what I placed inside wouldn't stay very cold. I asked the attendant about it and was told the fridge is automatically regulated. I also felt cramped in the bathroom and had to carefully maneuver to get inside the shower. When others closed their doors, it created loud banging noises, so I had to use earplugs when sleeping.
Pablo Wed, 9 April 2025
Exceptional
M Tue, 8 April 2025
Exceptional
Derrick Tue, 8 April 2025
It was nice and different...
Liked: The breakfast was amazing and fresh different kind of selection to chose it was 10/10
Disliked: The only thing was the room service I needed more towels and I let them know but they never returned with any towels
Cameron Tue, 8 April 2025
Highly recommend for location, personnel...
Liked: Location and funky vibe
Disliked: It’s a strange one but lack of outlets in the room