citizenM Austin Downtown, Austin

Exceptional

Amazing hotel for exploring Austin

Liked: Amazing location for exploring Austin for the first time. It's a super modern, clean hotel, with incredibly comfy beds! The staff were all so friendly and helpful and the bar was great!
Disliked: The rooms are very small, but perfectly equipped!

Superb

Great but know this

Liked: We loved the room, the price, and the location. We are in our late 40s so fully digital technology controlled room was a bit put of our league. Once we figured it out it was fine. The rooms are tiny but met every need. The fridge was quite tiny and confusing as well but fully met our needs.
Disliked: Not having access from parking garage directly into hotel. Traveling outside on the sidewalk with all our belongings and no clear view of where to go was frustrating. Also again digital everything. Needed key card to use hotel elevators which I do understand the need. Rooftop pool was awesome yet the bar was closed the entire visit and no outside food or drinks allowed in? That kills our first experience as a couple of a romantic evening without a beverage. Even a tea lol. No hot tub, no covered cabana for privacy up there but we really loved the view and the pool. No free continental breakfast and it was offered but too expensive to add additionally. Our TV sound was terrible. Could barely hear it. We will go back may just do more homework ahead of time.

Exceptional

For the young. It was...

Liked: Looked cool and good location,
Disliked: The space was tiny. Was uncomfortable well the room was cool. It was very small but they need a plastic separating the bathroom and shower. you had no privacy in case you had to fart or take a poop

Comfortable and good atmosphere

Liked: The smell was really nice. Loved the soaps and the vibes overall it was very comfortable and high tech!
Disliked: Our sink was clogged :(, check in could've been a little smoother and also letting guest know that you need your debt card and I'd during check in. I was afraid we weren't gonna get into our room because my bf was paying and I just booked it. Over all super kind staff very helpful!!