Cicero Grand Guest Reviews
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0.4 miles from Cicero centre |
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Caitlin Fri, 17 January 2025
Pleasant
Disliked: There wasn’t real pillows on the room, had to really press staff to give us pillows lol also wasn’t towels and we never got them.
Abdessalam Tue, 31 December 2024
Very poor
Disliked: Poor breakfast and lack of cleanliness
Beddow Tue, 17 December 2024
Exceptional
Liked: The place was nice. Our room was comfortable.
Disliked: The couch in our room squeaked every time you sat down
Kerri Fri, 6 December 2024
Never will book again for...
Liked: N/a
Disliked: The hotels pool is down for an “unknown” amount of time. There is a small sign on the front desk that the pool is down, which is the only reason this hotel was booked. When I stated it didn’t wanted to check in because of this, the front clerk stated…”good luck getting your money back”.
Chrisler Sat, 23 November 2024
Would never stay there again.
Disliked: Rooms were dirty and they were going to give a discount and never did.
Gordon Sun, 17 November 2024
Pleasant
Mary Fri, 15 November 2024
Don’t book here if you’re...
Disliked: The description of the room being “accessible” is a joke. For anyone in a wheelchair it is totally lacking. There are no grab bars by the toilet. The toilet is not raised. There is a raised sill at the door making it difficult to get a wheelchair through. The bathtub is useless to someone in a wheelchair. The worst part is that the online description is misleading. If I had the above information when booking, I would have gone to a different hotel.
Allison Sun, 10 November 2024
Passable
Liked: Staff was friendly
Disliked: We had multiple broken items; toilet.seat, blowdryer, coffee maker. Shower drain was slow and the sofa springs were so used it did not hold up well to more than 1 person sitting at a time. The bedroom area had evident water damage and the bed skirts were not all the way on the bed. It felt.singy and in disrepair.
Larrance Sat, 9 November 2024
It was fine. needs upgrading...things...
Disliked: there were a few things that needed repair or upgrading.
Gillian Sat, 26 October 2024
Ok value, we were able...
Liked: Super comfortable bed. Not far from airport. But that’s about it. New-hires trying their best.
Disliked: The ‘shuttle’ is actually a Lyft/Uber that the desk calls for. But in Syracuse this can mean a long wait. We flewIn late and had a 20 minute discussion about the lack of a ride, got our own taxi and then had to ask for reimbursement.