Stunning surroundings, lovely staff and...

Exceptional

Very comfortable relaxing overnight stay...

Liked: Great location, excellent accommodation perfect for a couple.Restaurant was very good with great friendly service.
Disliked: Draft lager, but that is a very personal preference. Could of had a bottled beer, wine or cocktail again it is a personal preference not a criticism.

Superb

Liked: The building is beautiful, dinner was amazing!
Disliked: The curtains were a bit thin and there was a safety/security light near my window which meant I struggled to sleep.

Lovely property with comfortable large...

Liked: Lovely big bed and excellent breakfast, room particularly bathroom needs a little TLC.

Exceptional

Liked: Staff and location were excellent, no complaints at all.
Disliked: Only slight disappointment was the breakfast on our second morning, it was served with streaky bacon as opposed to back bacon, which had been served up on the first day. We asked for it to be changed for the back bacon, and it was replaced without any fuss.

Superb accommodation, food and staff...

Liked: Superb accommodation, lovely food and exceptional staff in the Kent countryside.
Disliked: Noise from a party event at the hotel. But staff swiftly moved us.

It was pleasant , but...

Liked: the room was beautifully furnished and clean ( apart from a strip of driec faeces under the toilet rim which i reported )Good choice of beverage in the room and bottled waterThe gardens beautifully kept The stafff super friendly, polite and attentive, even when, it was obvious that there was short staffthe function room, orangry was perfect with lots of space
Disliked: A long strip of faeces under the toilet rim, which looked like it had been there a long time. i noticed because i had to look at it while taking a bath. It would not have been noticed by anyone standing up taking a shower, All the cleaners should know to check under the rim and clean with a toilet brush as i do with my own toiletThe function room three course meal was snail pace service,. The waitress was working so hard , on her own, to carry meals, what i thought was a long distance from the kitchen. Obviously it was not possible for everyone to get their meals at the same time. Whch is not the waitresses fault. The waitress was very polite , attentive and professional. I had much sympathy for the poor girl,, who should have had someone to assist her to ensure all meals got to the table near to the same time. For a venue of such high calibre, this is not acceptable. The service was sooooo slow, that our dance disco, only lasted 40 minutes, if that! The bar was not being manned all of that time The evening vibe was killed. Breakfast , ,, the service was slow. several tables full of dirty crockery. throughout eating breakfast. This is not acceptable in a high calibbre hotel. Again it was obvious that there was a shortage of staff or management to deal with the uncleared tables. It should not be beneath a manager to muck in and help.

Perfect for an early spring...

Liked: FrPerfect for an early spring om the moment we arrived all the staff were so welcoming. Such a beautiful location. Will definitely go again.